What are the responsibilities and job description for the On-Site Resident Manager position at Total Commercial Real Estate, INC?
· Hollywood Area (35 units) - part time = free 1 bed 1 bath apt
**hours are flexible, except for inspections and as needed at property**
SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: experience in managing multifamily properties, ability to communicate effectively, are safety conscious, ability to assert yourself, preference for detail work, ability to work well under pressure, self-motivated, ability to work with/without direct supervision.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:
· Supervise and direct the daily activities of vendors and any on-site staff.
· Prioritize, assign and monitor daily activities, service requests, and make-ready priorities.
· Inspect property daily
· Maintain resident relations; deal with complaints and problems relating to service and lease provisions.
· Ensure timely submission of all reports per standard.
· Process and select new residents in accordance with the management company’s Statement of Rental Policy.
· Maintain records and resident files in an orderly and up-to-date manner.
· Collect rent, maintain account records, and make bank deposits.
· Prepare legal action for eviction when necessary.
· Maintain fair housing compliance at all times.
· Show and lease apartments, handle telephone, email and in person inquiries.
· Conduct periodic market surveys and property summary reports.
· Collaborate with the Vice President, Property Supervisor to assess changes in rental market through analysis of customer traffic and rental records.
· Communicate with residents, follow-up on service requests and promote resident services.
· Organize and direct the Lease Renewal program by contacting resident in advance and as directed to schedule appointment for unit visit and follow up/follow through to signature of renewal lease.
· Perform effective apartment inspections of each unit, including in unit visits with each renewal tenant.
EXPERIENCE REQUIRED: Presently or previously employed with Management Company as a leasing professional, working ability of Appfolio, assistant manager or higher, receiving satisfactory performance evaluations. · Hollywood Area (35 units) - part time = free 1 bed 1 bath apt.
**hours are flexible, except for inspections and as needed at property**
SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: experience in managing multifamily properties, ability to communicate effectively, are safety conscious, ability to assert yourself, preference for detail work, ability to work well under pressure, self-motivated, ability to work with/without direct supervision.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:
· Supervise and direct the daily activities of vendors and any on-site staff.
· Prioritize, assign and monitor daily activities, service requests, and make-ready priorities.
· Inspect property daily
· Maintain resident relations; deal with complaints and problems relating to service and lease provisions.
· Ensure timely submission of all reports per standard.
· Process and select new residents in accordance with the management company’s Statement of Rental Policy.
· Maintain records and resident files in an orderly and up-to-date manner.
· Collect rent, maintain account records, and make bank deposits.
· Prepare legal action for eviction when necessary.
· Maintain fair housing compliance at all times.
· Show and lease apartments, handle telephone, email and in person inquiries.
· Conduct periodic market surveys and property summary reports.
· Collaborate with the Vice President, Property Supervisor to assess changes in rental market through analysis of customer traffic and rental records.
· Communicate with residents, follow-up on service requests and promote resident services.
· Organize and direct the Lease Renewal program by contacting resident in advance and as directed to schedule appointment for unit visit and follow up/follow through to signature of renewal lease.
· Perform effective apartment inspections of each unit, including in unit visits with each renewal tenant.
EXPERIENCE REQUIRED: Presently or previously employed with Management Company as a leasing professional, working ability of Appfolio, assistant manager or higher, receiving satisfactory performance evaluations.
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20