What are the responsibilities and job description for the Floor Care Technician's Supervisor position at Total Cleaning?
Now Hiring: Floor Care Technician's Supervisor Schedule: Monday through Friday from 10pm to 5am
What You'll Do
What You'll Do
- Operational Supervision:
- Supervise and manage the day-to-day operations of janitorial services and floor care.
- Ensure timely and efficient completion of cleaning and floor care tasks in accordance with established standards.
- Oversee the maintenance and repair of floor care equipment, including buffers, vacuums, and scrubbers.
- Schedule and coordinate floor care services, including routine cleaning, deep cleaning, waxing, and buffing.
- Team Leadership:
- Lead, train, and supervise janitorial and floor care staff, ensuring all team members adhere to safety and cleanliness protocols.
- Monitor staff performance, provide feedback, and implement corrective actions when necessary.
- Conduct regular team meetings and safety training to ensure the highest level of service.
- Quality Control & Customer Satisfaction:
- Conduct inspections of cleaning and floor care activities to ensure quality standards are met.
- Address and resolve any customer complaints or issues in a timely and professional manner.
- Develop and implement corrective actions for any deficiencies or areas of improvement.
- Inventory & Equipment Management:
- Oversee the ordering and inventory management of cleaning supplies, floor care chemicals, and equipment.
- Ensure that all cleaning supplies are stocked, organized, and compliant with safety standards.
- Health & Safety Compliance:
- Ensure compliance with all OSHA regulations, health codes, and safety guidelines.
- Monitor and ensure safe usage of cleaning chemicals and equipment by all staff members.
- Reporting & Documentation:
- Maintain accurate records of cleaning schedules, work orders, and inventory.
- Provide regular reports to management regarding the status of cleaning and floor care operations.
- High school diploma or equivalent; Associate's or bachelor's degree in Facilities Management, Business Administration, or related field is a plus.
- Bilingual (English/Spanish) is a must.
- Minimum of 3-5 years in janitorial, floor care, or facilities maintenance, preferably in a supervisory or management role.
- Strong background in managing cleaning staff and floor care procedures for commercial and/or residential properties.
- Excellent leadership, communication, and interpersonal skills.
- Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment.
- Knowledge of floor care techniques, cleaning procedures, and equipment maintenance.
- Familiarity with OSHA regulations, safety standards, and the proper handling of cleaning chemicals.
- Ability to work flexible hours, especially nights and weekends if needed.
- Must have a valid driver's license and reliable transportation.
- Must be in good physical condition and able to comfortably perform extended periods of walking, standing, bending, stooping, and lifting.
- Ability to lift, carry, and move 25 pounds or more on a regular basis.
- Capable of working on your feet for long periods and performing repetitive physical tasks.