What are the responsibilities and job description for the Human Resources Specialist position at Total Care Connections?
Launch Careers. Create Great First Impressions.
Now Hiring: HR Specialist
Phoenix, AZ | Full-Time | On-Site
At Total Care Connections, we believe every great employee journey starts with an exceptional onboarding experience.
As one of the Southwest's fastest-growing home care organizations, we're passionate about supporting our caregivers and employees from day one. We're looking for an enthusiastic, organized, and people-focused HR Specialist to help new team members feel welcomed, prepared, and set up for success.
If you love helping people, thrive in a fast-paced environment, and enjoy creating seamless experiences, this could be the perfect opportunity for you.
What You'll Do
You'll be the first friendly face many of our new employees meet, guiding them through the onboarding process and ensuring they have everything they need to begin making a difference in the lives of our clients.
Your responsibilities will include:
- Coordinate and facilitate onsite new hire onboarding and orientation for our Phoenix caregiving and upcoming nursing teams
- Ensure all paperwork, documentation, and employment records are complete and accurate across multiple systems including Paychex and Wellsky
- Facilitate and administer Direct Care Worker training and testing
- Manage and track caregiver credentialing, certifications, renewals, and compliance tracking
- Support employees throughout their employment journey by answering questions and providing guidance
- Participate in audits, documentation reviews, and process improvements
- Partner closely with Talent Acquisition, HR, Operations, and local leaders to ensure a smooth transition from candidate to employee
What Makes You a Great Fit
You're someone who enjoys helping others succeed and understands that every interaction shapes the employee experience.
You'll be successful if you have:
- Outstanding communication and interpersonal skills
- Exceptional organizational skills and attention to detail
- Strong problem-solving skills and a proactive mindset
- Professionalism when handling confidential information
- A customer-service approach to supporting employees
- Confidence working in a fast-paced, ever-changing environment
Qualifications
- At least 1 year of HR or onboarding experience preferred
- Experience in healthcare or home care is ideal
- Direct Care Worker training is a plus
- Working knowledge of HR and onboarding best practices
- Strong computer skills and proficiency with Microsoft Office
Why Join Total Care Connections?
At Total Care Connections, our employees are at the heart of everything we do. We invest in our people because we know that when employees feel supported, our clients receive exceptional care.
When you join our team, you'll enjoy:
- The opportunity to make a meaningful impact on every new employee's journey
- A collaborative, supportive HR team that values your ideas
- Career growth within a rapidly expanding multi-state organization
- A culture built on compassion, teamwork, accountability, and continuous improvement
- The satisfaction of helping build a workforce that changes lives every day
Ready to Help Others Start Strong?
If you're passionate about creating exceptional first impressions and want to play an important role in building an engaged, successful workforce, we'd love to hear from you.