What are the responsibilities and job description for the Engineer Field Service I position at Toshiba International Corporation?
We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.
At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.
Toshiba International Corporation (TIC) is a Toshiba America Group (TAG) Company, a wholly owned subsidiary of Toshiba Corporation. Comprised of four in-house divisions, TIC is a global leader in motors and drives, power electronics, transmission and distribution systems, and other social infrastructure systems. TIC is committed to providing the utmost in quality products and services and strives to uphold Toshiba’s worldwide commitment to innovative technology, superior quality, and unmatched reliability. Many of these products are designed, built and tested in our 1,000,000 square foot state-of-the-art manufacturing facility in Houston, TX. TIC has developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards.
About The Role
Join a global leader in industrial power electronics and bring mission-critical systems to life in the field. As a VFD Field Service Engineer/Technician, you’ll work hands-on with Variable Frequency Drives (VFDs), motors, and industrial control systems, supporting customers across multiple industries. This is an early-career opportunity ideal for someone who wants to build technical expertise quickly, travel globally, and develop into a senior field engineer.
You won’t be stuck behind a desk—this is a high-impact, hands-on field role where you will troubleshoot, commission, and optimize real-world equipment in dynamic environments.
What You’ll Do
Required
At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.
Toshiba International Corporation (TIC) is a Toshiba America Group (TAG) Company, a wholly owned subsidiary of Toshiba Corporation. Comprised of four in-house divisions, TIC is a global leader in motors and drives, power electronics, transmission and distribution systems, and other social infrastructure systems. TIC is committed to providing the utmost in quality products and services and strives to uphold Toshiba’s worldwide commitment to innovative technology, superior quality, and unmatched reliability. Many of these products are designed, built and tested in our 1,000,000 square foot state-of-the-art manufacturing facility in Houston, TX. TIC has developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards.
About The Role
Join a global leader in industrial power electronics and bring mission-critical systems to life in the field. As a VFD Field Service Engineer/Technician, you’ll work hands-on with Variable Frequency Drives (VFDs), motors, and industrial control systems, supporting customers across multiple industries. This is an early-career opportunity ideal for someone who wants to build technical expertise quickly, travel globally, and develop into a senior field engineer.
You won’t be stuck behind a desk—this is a high-impact, hands-on field role where you will troubleshoot, commission, and optimize real-world equipment in dynamic environments.
What You’ll Do
- Perform on-site commissioning, startup, and troubleshooting of VFDs and motor-driven systems
- Diagnose equipment issues using fault data, electrical testing, and system analysis [TIC IC1030...n II - CAN | Word]
- Execute repairs, component replacements, and system restarts in the field [TIC IC1030...n II - CAN | Word]
- Support installation verification, programming, and tuning of new equipment [TIC IC1030...n II - CAN | Word]
- Interface directly with customers, providing technical support and recommendations to improve system performance and reliability [TIC IC1030...n II - CAN | Word]
- Document service activities through detailed field reports and service documentation [TIC IC1007...e II - CAN | Word]
- Collaborate with engineering teams on complex technical issues and product improvements [TIC 1I1173...nician III | Word]
- Utilize diagnostic and configuration tools (software, test equipment, etc.) to support system performance
- 0–5 years of experience in field service, electrical systems, or industrial equipment (commissioning, troubleshooting, maintenance, or repair experience preferred)
- Exposure to VFDs, AC/DC drives, motors, or industrial power electronics is a strong plus.
- Strong troubleshooting skills and ability to work independently in the field
- Ability to communicate effectively with customers and internal teams
- Comfortable working in industrial environments (plants, facilities, job sites)
Required
- Associate (2-year technical degree) in Electrical/Electronic Technology or equivalent
- Bachelor’s degree in Electrical Engineering or related field
- Up to 80% travel (domestic & international) required
- Must be able to deploy on short notice and work at customer sites as needed
- Hands-on work with electrical systems, industrial equipment, and test instrumentation
- Accelerated learning curve – gain real-world technical experience fast
- Global exposure – travel internationally and work across industries
- Hands-on engineering – direct impact on equipment performance and customer success
- Career growth – clear path to senior field engineer and technical specialist roles
- Work with cutting-edge power electronics and drive systems
- VFD commissioning and programming
- Motor control systems (AC/DC)
- Electrical schematics and control wiring
- Industrial automation systems
- Tools such as AutoCAD or diagnostic/configuration software
- Early-career engineers or technicians who want hands-on field experience
- Candidates who enjoy travel, problem-solving, and technical challenges
- Individuals looking to build a long-term career in field service engineering and power systems