What are the responsibilities and job description for the Host position at Toros Cantina?
Company Description Toros Cantina is a restaurant located at 1011-109 Lewis St in Oxford, North Carolina, United States. The team is focused on providing guests with a welcoming, enjoyable dining experience in a casual, neighborhood setting. Team members collaborate to deliver friendly service and consistent food quality. The restaurant values reliability, professionalism, and a positive attitude from everyone on staff. Working at Toros Cantina offers the opportunity to be part of a close-knit team serving the local community.
Role Description The Host role at Toros Cantina is a full-time, on-site position based in Oxford, NC. The host is responsible for greeting guests promptly and warmly, managing reservations and waitlists, and coordinating seating to ensure an efficient flow in the dining area. Daily tasks include answering phones, providing accurate wait-time estimates, assisting with menus, and supporting the serving team by communicating guest needs. The host helps maintain a clean and organized entrance and lobby area, and may assist with basic guest inquiries about the menu and restaurant. This role works closely with other front-of-house staff to ensure a smooth, positive guest experience from arrival to departure.
Qualifications
Role Description The Host role at Toros Cantina is a full-time, on-site position based in Oxford, NC. The host is responsible for greeting guests promptly and warmly, managing reservations and waitlists, and coordinating seating to ensure an efficient flow in the dining area. Daily tasks include answering phones, providing accurate wait-time estimates, assisting with menus, and supporting the serving team by communicating guest needs. The host helps maintain a clean and organized entrance and lobby area, and may assist with basic guest inquiries about the menu and restaurant. This role works closely with other front-of-house staff to ensure a smooth, positive guest experience from arrival to departure.
Qualifications
- Strong Communication skills, including clear verbal interaction with guests and team members.
- Excellent Customer Service skills, with a focus on creating a friendly, welcoming environment.
- Ability to participate in and benefit from Training, including learning seating procedures and service standards.
- Basic familiarity with Food & Beverage operations, such as understanding table settings and menu structure.
- Comfort with light Sales activities, such as promoting specials or guiding guests toward menu options.
- Reliable attendance and punctuality, with the ability to work evenings, weekends, and holidays as needed.
- Ability to stand for extended periods, move quickly, and handle a fast-paced environment.
- Previous experience in a restaurant or hospitality setting is helpful but not required.