What are the responsibilities and job description for the Receptionist position at Torentify?
About the Company
Mortenson is a leading U.S. builder, developer, and Engineering, Procurement, and Construction (EPC) company. The company delivers projects across industries including renewable energy, healthcare, sports, data centers, and infrastructure. Mortenson is committed to innovation, exceptional customer service, employee development, and creating a lasting positive impact through high-quality construction solutions.
About the Role
The Receptionist serves as the first point of contact at Mortenson's Minneapolis headquarters, providing exceptional customer service to visitors, clients, and employees. The role is responsible for managing front desk operations, greeting guests, handling incoming calls, scheduling meetings, maintaining visitor records, coordinating office resources, and supporting administrative tasks to ensure smooth daily office operations.
Qualifications
- High school diploma or GED equivalent.
- Minimum 4 years of receptionist or customer service experience.
- Previous experience working in a professional office environment.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Knowledge of customer service principles and administrative procedures.
- Excellent communication and telephone etiquette.
- Strong organizational and multitasking abilities.
- Basic computer proficiency.
- Ability to maintain confidentiality and work efficiently under pressure.
- Must be legally authorized to work in the United States without visa sponsorship.
Skills
Administrative Skills
- Front Desk Management
- Reception Management
- Visitor Management
- Guest Registration
- Guest Badge Creation
- Office Administration
- Calendar Management
- Appointment Scheduling
- Meeting Coordination
- Conference Room Scheduling
- Phone Call Management
- Email Distribution List Management
- Business Center Support
- Office Supply Management
- Vendor Coordination
- Record Keeping
- Document Management
- Administrative Support
- Data Entry
- Confidential Information Handling
Technical Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Digital Signage Software
- Basic Computer Skills
- Office Equipment Operation
Customer Service Skills
- Customer Service
- Front Desk Reception
- Professional Communication
- Telephone Etiquette
- Guest Relations
- Internal & External Customer Support
Soft Skills
- Communication Skills
- Interpersonal Skills
- Multitasking
- Organization
- Attention to Detail
- Time Management
- Problem Solving
- Professionalism
- Positive Attitude
- Confidentiality
- Adaptability
- Teamwork
- Ability to Work Under Pressure
Equal Opportunity Employer
Mortenson is an Equal Opportunity Employer (EOE) committed to fostering an inclusive workplace. Employment decisions are made without regard to race, religion, gender, national origin, age, veteran status, disability, marital status, or any other legally protected characteristic, ensuring equal employment opportunities for all qualified applicants.