Senior Import Logistics Operations /Customer Services

Employer Information

Organization Name: TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD

Job Location: Los Angeles, CA-91790

Department: Logistics Department

Reports To: General Manager

Hours / FLSA: 40 hours per week/Exempt

Salary: Start from $60,000 USD/Year

Benefits:

• Paid Sick Leave
• Paid Holidays
• Health Insurance

Job Description

As a Senior Import Logistics Operations , you will plan, direct, and coordinate distribution, forecasting, and customer service for the Logistics Department. You manage logistics personnel, logistics systems and direct daily operations for the company. In addition, you are responsible for the overall direction, coordination, and evaluation of your team.

Tasks

• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Supervise the work of logistics specialists, planners, or schedulers.
• Develop and implement organizational processes, projects, or services.
• Direct distribution operations to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Ensure carrier compliance with company policies or procedures for product transit or delivery.
• Plan or implement improvements to internal or external logistics systems or processes.

Qualifications/Requirements

• Bilingual English and Chinese Language REQUIRED
• High School degree required
• 4 years of college preferred
• 1-2 years of NVOCC experience required
• Minimum 3 years of Logistics Operations experience required
• Administration and Management experience preferred
• Customer Service experience required

Skills and Abilities Required

• Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

• Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Speaking

Talking to others to convey information effectively.

• Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Coordination

Adjusting actions in relation to others' actions.

• Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Troubleshooting

Determining causes of operating errors and deciding what to do about it.

• Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

• Databases

Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

• Spreadsheets

Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

Technology

• Materials requirements planning logistics and supply chain software
• Data base user interface and query software
• Electronic mail software
• Spreadsheet software
• Calendar and scheduling software

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• West Covina, CA 91790: Reliably commute or planning to relocate before starting work (Required)

Experience:

• NVOCC: 1 year (Required)

Language:

• Chinese (Required)

Work Location: In person

Salary : $60,000