Senior Director of Operations

The Sr. Director of Operations is responsible for overall operations and management of multiple logistics facilities, as assigned. The Sr. Director of Operations is accountable for providing strategy for all aspects of multiple high-volume supply chain/logistics operations to ensure consistent high level service quality and customer satisfaction, profitability, cost efficient operations, compliance with company policies and procedures, and leadership to all employees.

Job Responsibilities

• Prepares short- and long-term facility business plans and budgets based on Company goals and objectives.
• Establishes and maintains standard operating procedures (SOPs), contract details.
• Ensures that all warehouse operations are carried out in compliance with local, state and federal regulations and laws governing business operations.
• Reviews activities, costs, operations, and forecast data to determine location progress toward stated goals and objectives.
• Guides local management teams on labor planning.
• Is responsible for the facilities P&L and works on maximizing the profit, turns around loss-making operations.
• Handles productivity, quality and safety standards in accordance with company needs and customer requirements.
• Reviews facility Safety performance and provides appropriate guidance to ensure continuous focus and improvement.
• Oversee the management of all client distribution and supply chain operations.
• Implement and maintain operational processes and procedures; prepare reports on performance and potential improvements for operations.
• Develops optimization plans to free up capacity and increase through-put in the facilities.
• Creates an atmosphere that promotes employee involvement and communicates regularly with facility management. 
• Establishes and frequently reviews developmental action plans that promote positive growth for the individual and strengthens succession planning initiatives.
• Provides direction, development and leadership for managers and supervisors.

• Conducts performance evaluations and recommends promotion, wage increases and other performance related actions such as verbal and written counseling notices, discipline, and termination of employment.

• Drives a culture of innovation and success that values diverse voices, talents, identities, backgrounds and experiences

Minimum Required Qualifications

• Bachelor’s or master's degree
• 10 years of managerial/supervisory experience
• Experience in supply chain management in a distribution environment
• Lean, Six Sigma and Continuous Process Improvement experience
• Working knowledge of financial accounting and human resources practices
• Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member
• Experience with Microsoft Office and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
• Availability to travel up to 35% of the time

 Essential Job Functions

• Maintain commitment and consistent presence in the work environment.
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedule.
• Review and analyze data and information.
• Plan, prioritize and monitor activities.
• Complete assigned tasks/projects in a timely manner.
• Comply with all Company policies and procedures

Benefits

The Company offers medical, dental, and vision insurance, as well as basic and voluntary life and voluntary ancillary coverages for accident, critical illness and hospital indemnity. Full-time employees are eligible for paid sick leave, bereavement, holiday, floating holiday, and vacation pay. Employees are eligible to participate in the company 401k plan on the first day of the third month following hire date.

iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state, and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities, as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.