Senior Director, Operations (Pasadena)

Who We Are:

We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive.

Job Type: Full-time, Exempt Opportunity

Starting Salary Range: $123,568 - $155,000

What We Offer:

An outstanding benefits package and numerous opportunities for career growth and advancement within our organization!

• 13 Paid Holidays per year including Juneteenth
• Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually
• 401(k) with no wait period and no vesting schedule
• 401(k) matching up to 4%
• Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan
• The Difference Card- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance.
• Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan
• Vision insurance offers 100% employer-paid vision plan through EyeMed for you and your entire family
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Long Term Disability
• Flexible Spending Account for Medical and Dependent Care
• Employee Assistance Program
• This role is eligible for Public Service Loan Forgiveness (PSLF)

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  Other duties may be assigned.

The essential functions include:

• Serves as Hillsides' subject matter expert for all properties owned and leased
• Supervision, management and/or coordination of all facilities services
• Oversees purchases of all major equipment and facility-related supplies for agency and cottage needs
• Overseeing the safety, physical care and maintenance of the facilities
• Manages the utilization of 'outside' contractors such as repair personnel, construction, etc. and obtains bids/quotes as required
• Management of the food services company to ensure the quality of meals and uniformity of dietary services.
• Management of the Maintenance and Housekeeping Departments
• Oversees and manages the contracts for agencies' vehicle fleet
• Administrator of the Health and Safety Program
• Establishes and implements PQI program standards
• Establishes and implements protocol for Risk Management
• Leads Property Management companies regarding facilities
• Works directly with Property Management company for apartments approving projects, upgrades, inspections, and overseeing budgets.
• Manages all Hillsides client units directly
• Coordinates facility maintenance, development, and master plans with CEO, CFO, and B&G Committee
• Manages capital improvements for all facilities in close coordination with the architects, construction manager, construction managers, facility director, President/COO. CFO and all other stakeholders
• Ensures OSHA requirements are adhered to
• Collaboration with Pasadena Health department inspections
• Supports Master Plan for Hillsides
• Responsible for yearly fire clearances for all sites
• Responsible for obtaining business license renewals for all sites
• Serve as emergency contact for all sites during work hours and after hours and dispatching Hillsides staff or vendors accordingly
• Serve as primary Neighborhood representative
• Develops agency budget and adheres to fiscally responsible spending of agency dollars per approved budget
• Other duties as required

EDUCATION, EXPERIENCE & CERTIFICATES

• High School Diploma required, some college or trade certification, preferred
• Minimum of 5 years related experience in facilities management, required
• Demonstrated work experience with Hillsides type facilities (owned, leased commercial properties and/or apartment units), preferred
• English/Spanish fluency, preferred
• Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier, required

TRAUMA INFORMED CARE (TIC)

Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.

Hillsides is an Equal Opportunity Employer

We welcome applicants from all backgrounds and do not discriminate based on any legally protected characteristic, including race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, age, veteran or military status, or marital status, in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodation(s) for individuals with disabilities throughout the application and employment process.