IT Technician (Full-Time)

One of Top Stack’s clients in Southern New Jersey, has retained Top Stack to assist them in hiring an IT Technician to join their team. This is a full-time salaried position. Hybrid schedule (mix of on site and work from home).

The IT Technician is responsible for providing technical support to all employees, both in-house and remote in addition to supporting our client's continued modernization efforts by participating in technical projects as needed.

Responsibilities:

• Provide prompt and courteous technical support of all devices (Laptops, printers, servers, network/communications equipment, etc.) both locally and remotely.

• Maintain current and future device compliance using Autopilot, Intune, and Microsoft Endpoint Management.

• Develop strong relationships with 3rd party vendors to support offices around the globe.

• Maintain inventory of all IT managed devices across the firm globally.

• Conduct basic user trainings on core applications and systems as needed.

Qualifications:

• A strong understanding of Windows OS architecture with the ability to troubleshoot, diagnose and resolve Windows related issues.

• Strong knowledge of Microsoft 365 administration and its supporting Azure functions.

• Basic network understanding including TCP/IP, UDP, IP schemas, VPN, LAN/WAN design and administration, and wireless networking is desirable.

• Experience working with Microsoft Azure, Azure Active Directory, Intune, and/or Sharepoint is a plus.

Education and/or Experience:

• High School diploma required with 4 years of technical experience in an operations and support role. OR

• Associate degree relevant field (MIS, Computer Science or other technical degree) with 2 - 3 years of technical experience in an operations and support role. OR

• Bachelor’s degree in relevant field (MIS, Computer Science) with 1 year of technical experience in an operations and support role.