What are the responsibilities and job description for the Account Manager position at Top Provider?
Account Manager
Location: Naples, FL
Type: Full-Time, In-Office
About Top Provider
Top Provider is a rapidly expanding startup based in Naples, Florida. We connect business professionals with the right vendors to meet their unique needs, helping vendors grow through pre-screened, high-quality B2B leads.
About the Role
We're looking for a motivated, results-driven Account Manager to join our growing team. In this hybrid role of account management and outbound sales, you'll manage a portfolio of existing clients while actively pursuing new opportunities. You'll help clients succeed while driving our growth through lead generation and relationship building.
This is a full-time, in-office position based in Naples, FL. You’ll work closely with our small, high-performing team in a fast-paced, collaborative environment.
Account Management (Existing Clients)
- Manage and grow a portfolio of ~60 vendor accounts.
- Retain and increase revenue with a goal of 20% YoY growth through:
- Monthly lead cap expansion
- Cross-selling into new lead categories
- Increasing bids and pricing strategies
- Monitor lead performance and ensure vendors are efficiently matched with the best leads.
- Conduct quarterly and semi-annual review calls to drive results and address challenges.
- Serve as the main point of contact for customer communication, delivering an exceptional experience.
- Collaborate with internal teams to optimize lead quality and vendor fit.
Sales (New Client Acquisition)
- Identify and pursue new B2B opportunities via outbound calling, email outreach, and social selling.
- Build and manage your own sales pipeline, from lead generation through close.
- Convert prospects into long-term, recurring customers.
- Onboard new customers, setting expectations and ensuring early success.
- Log all activity and pipeline data in our CRM.
Qualifications
- Bachelor’s degree (Business, Marketing, Communications, or related field preferred)
- 1–2 years of outbound sales experience (B2B or SaaS preferred)
- Proven ability to cold call and prospect effectively
- Strong time management and organizational skills
- CRM experience (e.g., HubSpot, Salesforce)
- Energetic, self-motivated, and eager to grow in a startup environment
What We Offer
- Collaborative Culture: A people-first team where your ideas matter.
- Career Growth: Learn fast, make an impact, and grow with us.
- Supportive Environment: We work hard and celebrate wins—but value work-life balance and trust each other to deliver.
Why Top Provider?
You won’t get lost in the shuffle here. At Top Provider, your work is meaningful. You'll be a key player, working directly with decision-makers, and making a real impact on vendor growth.
Apply now and join a team that’s building something big.