What are the responsibilities and job description for the Account Manager position at Top Provider?
Account Manager
Location: Naples, FL
Type: Full-Time, In-Office
About Top Provider
Top Provider is a rapidly expanding startup based in Naples, Florida. We connect business professionals with the right vendors to meet their unique needs, helping vendors grow through pre-screened, high-quality B2B leads.
About the Role
We're looking for a motivated, results-driven Account Manager to join our growing team. In this hybrid role of account management and outbound sales, you'll manage a portfolio of existing clients while actively pursuing new opportunities. You'll help clients succeed while driving our growth through lead generation and relationship building.
This is a full-time, in-office position based in Naples, FL. You’ll work closely with our small, high-performing team in a fast-paced, collaborative environment.
Company Description
Top Provider is a rapidly expanding startup based in Naples, Florida. We connect business professionals with the right vendors to meet their unique needs, helping vendors grow through pre-screened, high-quality B2B leads.
About the Role
We're looking for a motivated, results-driven Account Manager to join our growing team. In this role, you'll manage a portfolio of existing vendor accounts, helping clients succeed while driving revenue growth through lead cap expansion, cross-selling, and pricing strategy.
This is a full-time, in-office position based in Naples, FL. You'll work closely with our small, high-performing team in a fast-paced, collaborative environment.
What You Will Do:
- Manage and grow a portfolio of vendor accounts, targeting 20% YoY revenue growth through:Monthly lead cap expansion
- Cross-selling into new lead categories
- Increasing bids and pricing strategies
- Monitor lead activity and metrics daily to ensure efficient and maximum lead distribution amongst customers.
- Develop an in-depth understanding of each customer's solution and unique selling points to ensure they are matched with the best leads, and use this knowledge to identify opportunities to offer leads in new categories.
- Onboard new customers post-sale, presenting best practices to succeed with leads.
- Serve as the primary point of contact for customer communication, delivering an exceptional experience and building long-term relationships.
- Conduct quarterly and semi-annual business review calls with customers to discuss conversion rate, drive results, proactively address challenges, and identify opportunities.
- Collaborate closely with internal teams to optimize lead quality and vendor fit, ensuring alignment between lead quality and customer expectations. Gather and relay actionable customer feedback to drive improvements.
Qualifications
- Bachelor’s degree (Business, Marketing, Communications, or related field preferred)
- 1–2 years of outbound sales experience (B2B or SaaS preferred)
- Proven ability to cold call and prospect effectively
- Strong time management and organizational skills
- CRM experience (e.g., HubSpot, Salesforce)
- Energetic, self-motivated, and eager to grow in a startup environment
What We Offer
- Collaborative Culture: A people-first team where your ideas matter.
- Career Growth: Learn fast, make an impact, and grow with us.
- Supportive Environment: We work hard and celebrate wins—but value work-life balance and trust each other to deliver.
Why Top Provider?
You won’t get lost in the shuffle here. At Top Provider, your work is meaningful. You'll be a key player, working directly with decision-makers, and making a real impact on vendor growth.
Apply now and join a team that’s building something big.