Quality Assurance Manager

Job Title: Quality Manager

Location: Winsted, CT.

Duration: Direct Hire – Onsite

Salary: $ DOE plus Excellent Benefits Target 125K to 130K

Key Responsibilities

• Lead and administer the full scope of the Quality Management System (QMS), ensuring objectives are met across operations and the extended value chain.
• Drive compliance with applicable industry and customer standards, including ISO, AS, and Nadcap certifications.
• Plan, coordinate, and oversee internal, supplier, customer, and third‑party audits to maintain system integrity and accuracy.
• Champion continuous improvement initiatives aimed at reducing defects, enhancing process capability, and improving overall operational performance.
• Analyze quality and operational data, translating results into clear insights and recommendations for site and functional leadership.
• Serve as the primary point of contact for customer quality matters, including complaints, returns, and overall satisfaction.
• Establish and maintain systems supporting calibration, metrology, and cleanroom operations, ensuring complete and compliant documentation control.
• Collaborate cross‑functionally to identify, contain, and resolve nonconformances, including effective control of impacted inventory.
• Support factory‑level quality activities tied to supplier qualification, raw material sourcing, capital equipment, and production certification.
• Partner with Purchasing to identify, justify, and acquire inspection and measurement equipment to support quality objectives.
• Oversee training, qualification, and certification programs for inspection personnel, addressing skill gaps and performance trends.
• Communicate quality performance, risks, and improvement opportunities across internal teams and with external stakeholders.
• Contribute to the ongoing refinement of procedures and processes to ensure alignment with site, group, and corporate requirements.
• Provide leadership, coaching, and mentorship to develop team capabilities and support achievement of organizational goals.
• Support and participate in technology implementation and project planning related to quality systems and inspection processes.
• Experience with NDT methods and automated inspection technologies is beneficial.

Qualifications & Experience

• Bachelor’s degree in Engineering, Business, or a related field, or equivalent professional experience.
• Minimum of three to five years of progressive experience in quality management or quality system leadership.
• Demonstrated experience managing and maintaining a certified Quality Management System (ISO 9001 required; AS9100 strongly preferred).
• Working knowledge of aerospace manufacturing environments and applicable customer or regulatory standards is preferred.
• Strong understanding of manufacturing processes, audit methodologies, process qualification, and quality system requirements.
• Proficiency in data analysis and reporting tools, including Microsoft Excel, ERP systems, and business intelligence platforms (e.g., Power BI).
• Solid grasp of risk‑based quality tools such as MSA, PFMEA, and process capability analysis.
• Formal training or experience in structured problem‑solving methodologies (Six Sigma or equivalent) is preferred.
• Ability to communicate effectively at all organizational levels, with strong written and verbal communication skills.
• Demonstrated analytical thinking, sound judgment, and the ability to anticipate and proactively manage quality risks.

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