What are the responsibilities and job description for the Retail Shipping and Receiving Clerk position at Tootsies?
Responsibilities
Shipping & Receiving
- Assist with loading and unloading trucks as needed.
- Inspect items for defects or damage during shipping and receiving.
- Report defective materials or questionable conditions to management.
- Record shortages, lost shipments, and report missing items to management.
- Accurately prepare items for shipment and determine the best method of shipment.
- Prepare and assemble containers for item shipment.
- Process incoming receipts, including unpacking, prepping hangers, steaming, etc.
- Route merchandise to the sales floor.
- Ensure all back areas are clean, organized, and maintained.
- Follow loss prevention policies, departmental procedures, and safety protocols as directed by store management or corporate.
- Assist with recurring physical inventory as requested.
Order Fulfillment
- Proactively monitor and print online order requests for fulfillment throughout each shift.
- Collect merchandise from the sales floor and accurately match items to customer orders.
- Follow e-commerce processes to update inventory, attach security tags, and print shipping documents, ensuring accuracy at every step.
- Print shipping labels for e-commerce orders.
- Verify all outgoing merchandise for quality and complete brand presentation.
- Prepare and assemble containers for shipment.
Qualifications
- Previous experience in shipping and receiving.
- Strong computer skills.
- Knowledge of UPS operations preferred.
- Excellent interpersonal and communication skills.
- Professional, courteous, and friendly demeanor.
- Ability to multi-task, set priorities, and meet deadlines.
- Strong organizational skills and keen attention to detail.
- Willingness and ability to work a flexible schedule, including weekends, and store events as needed.
Education
High school diploma or equivalent
Tootsies is an Equal Opportunity Employer.