Demo

Commercial Loan Operations Specialist

Tompkins Community Bank
Perry, NY Full Time
POSTED ON 8/9/2025
AVAILABLE BEFORE 8/6/2026
Overview

Responsible for performing a variety of duties to meet the commercial credit needs of business customers; comply with operating policies and procedures established for the commercial services function; communicate with appropriate personnel; respond to inquiries or requests for information; maintain appropriate records and provide assigned reports.


Responsibilities

  • Review reports for accuracy.
  • Perform system balancing.
  • Verify accuracy of online maintenance.
  • Prepare and enter data into the online system.
  • Perform specialized operational duties associated with commercial loan products.
  • Research and resolve inquiries from internal & external customers.
  • Review and interpret mortgage and appraisal documents to be able to properly maintain real estate transactions on our Core system
  • Credit File Administration
    • Review and analyze loan documents for quality control.
    • Interact with Loan Officers and Loan Assistants with regard to loan documentation.
    • Familiar with loan collateral documentation using external systems.
    • Maintain Credit files in the vault to include filing of all loan related document. 
  • Maintain records and reports:

    • Maintain records for audit verification of loan processing.

    • Maintain legal and correspondence files.

    • Prepare, distribute, and monitor reports as required.

  • Maintain current written procedures for all assigned functions.

  • Mandatory to adhere to regulatory and technical requirements of outside agencies as applicable for loan products.

  • Provide backup support for the other Loan Operations Staff.


Qualifications

  • A high school diploma or GED required.

  • A minimum of one (1) year Banking experience required

  • Commercial Loan experience preferred

  • Proficient communicative skills.

  • Working knowledge of bank operating policies and procedures which impact commercial services. 

  • Proficient PC skills. 


Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) Match
  • Profit Sharing
  • Paid Time Off
  • 11 Holidays
  • Tuition Reimbursement
  • Free Parking throughout Tompkins Community Bank
  • Employee Referrals

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. 

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Pay Range

USD $20.25 - USD $23.50 /Hr.

Salary : $20 - $24

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