AML Quality Control Coordinator

This position location is flexible to work in any of our offices in Ithaca, NY, or, Batavia, NY, or Brewster, NY or Wyomissing, PA. Selected candidate must be able to work in the office three (3) days a week.

The AML Quality Control Coordinator works closely with the Corporate AML Officer to ensure effective implementation of a robust Quality Control (QC) Program in the Company’s Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT) Program, Customer Identification Program (CIP), and Sanctions Monitoring (collectively, “AML Program”). The QC Program encompasses the AML Program’s work product including a review of alert disposition, customer due diligence (CDD), high-risk customer (HRC) reviews, and investigations. The AML Quality Control Coordinator also works to maintain a strong compliance culture within the assigned sphere of responsibilities, promoting strong compliance throughout the organization, and ensure work product is in alignment with federal and state requirements.

The QC program will assess conformance with policies and procedures; include requirements for identifying and tracking weaknesses; identify the root cause of issues identified; document corrective action(s) taken; and include processes for providing remedial training as needed. The QC program and its work will be fully documented.

• Review all AML and Fraud-related work product or decisioned by any area performing AML or Fraud-related functions for quality and reasonableness of conclusions reached, supporting documentation required to be maintained, including but not limited to: onboarding CDD, transaction monitoring alerts, ongoing CDD, HRC reviews, investigations leading to Suspicious Activity Reports (SARs), and non-SAR filing decisions.
• Ensure that all work product review in the QC Program is accurately decisioned and documented in applicable systems, tracking logs, case management solutions, or other tracking mechanisms.
• Assess conformance with policies and procedures; identify and track weaknesses; identify the root cause of issues identified; ensure the risk presented has been appropriately mitigated, corrective action(s) taken including among other things remedial training; and document all work and all decisions.
• Conduct trend analysis on errors identified in the quality control process to identify and include deficiencies in investigations, high-risk customer reviews, and SAR Reporting using benchmarks such as types of activity, account type, and geography trends.
• Coordinate with the Corporate AML Officer or the Assistant AML Officer(s) to determine whether any investigations, HRC reviews, or SAR filings need to occur as a result of the QC Program process
• Provide feedback and communicate effectively with AML and Fraud-related staff on the results of QC reviews and recommend training as needed.
• Assist the Corporate AML Officer in analyzing requirements of new or updated regulations and the resulting impact on existing policies and procedures, and as needed, assist in developing of new policies and procedures and their implementation.
• Assist in the ongoing review of AML and Fraud-related policies, procedures, processes, and controls and their adherence relevant personnel.
• Lead implementation of QC Program and foster QC initiatives, including but not limited to developing training resources, job aids, and equivalent tools for relevant personnel.
• All other duties as assigned.

• Bachelor’s degree required, preferably in finance, accounting, business administration, or a related field.
• Minimum 5 years of experience and a demonstrated understanding of CDD, alert clearing, HRC reviews, and SAR investigations.
• Professional AML certification from a recognized professional organization preferred.

• In-depth knowledge of federal and state AML and Fraud requirements and guidance and their applicability.

• Excellent written and verbal communication skills.
• Proven ability to analyze information and formulate conclusions.
• Understand the confidentiality of the work environment and respond accordingly to protect and preserve sensitive information.
• Proficient interpersonal relations and communication skills to interact with others across the Company effectively.
• Proficient use of technology and software applications, including the Microsoft Office applications.

• In-depth knowledge of banking operations and/or regulations is preferred.

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. 

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Salary : $71,000