What are the responsibilities and job description for the Shift Leader position at Tommy's Express Car Wash?
Tommy's Express Car Wash operates express car wash locations with a focus on delivering high-quality wash services, strong customer service, and smooth, team-oriented operations. This is a customer-facing environment where consistency, energy, and attention to service standards help create a positive experience for every guest.
As a Shift Leader, you will help set the tone for the day by keeping operations running smoothly and supporting a strong service culture on the ground. This role is well suited to someone who enjoys leading by example, staying engaged with both customers and team members, and helping drive a fast-paced operation toward daily goals.
Responsibilities- Oversee daily shift operations and ensure smooth customer service delivery.
- Monitor site cleanliness, safety, and service quality standards.
- Lead, coach, and support team members throughout each scheduled shift.
- Comfortable coaching frontline team members and handling guest concerns or service recovery during a shift.
- Able to remain on your feet for the full shift.
- Must be eligible to work in the United States.
- Valid driver's license and reliable transportation.
- Availability to work evenings and weekends.
- Experience in retail, food service, or hospitality.
- Experience helping drive sales.
- Team leadership experience.
Bonus Program
401K with Company Match
Health Care
Car Wash Membership