What are the responsibilities and job description for the Food & Beverage Coordinator position at Tommy Bahama Miramonte Resort & Spa?
As a Food & Beverage Coordinator, you’ll help keep the restaurant running smoothly by handling important administrative tasks. You’ll support the leadership team and help create a relaxed, island-style atmosphere for guests and team members.
Salary $20/hour-$23/hour
Responsibilities
KEY RESPONSIBLITIES:
Above description attainable with or without reasonable accommodations.
ENVIRONMENTAL WORK CONDITIONS:
Salary $20/hour-$23/hour
Responsibilities
KEY RESPONSIBLITIES:
- Collect & input weekly schedule information for department schedules including PTO tracking.
- Establish and maintain department files; maintain up-to-date filing system.
- Update Tommy Bahama training book monthly to ensure correct training documents.
- Maintain and communicate Outlook calendar information for Director of F&B, Executive Chef, and Director of Banquets positions.
- Partner with Marketing to coordinate and maintain all F&B operational signage, menu postings, manage web presence information (review sites, social media, etc.), and compliance with brand standards.
- Assist with any banquet & catering and REO’s projects as directed by managers, including billing reconciliation and processing as needed.
- Administrative assistance for F&B managers including HR paperwork, departmental communication (CT Connect, Memos, etc.), creation and maintenance of departmental SOP’s, business reporting, and other needs as appropriate.
- Work in a cooperative and friendly manner with fellow employees, set a positive example.
- Provide the highest level of guest service to the hotel’s clients.
- Maintain professional attire and personal hygiene.
- Maintain a clean, neat and orderly work area.
- Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
- Follow the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
- Promptly report substandard (unsafe) conditions to Supervisor.
- Promptly report accidents, injuries, property damage or loss to Supervisor.
- Inform management promptly of any work-related problems or guest complaints.
- Promote the hotel through goodwill, courtesy and a positive attitude.
- Attend all scheduled training classes and meetings.
- Continue to learn and grow in your position.
- Perform any reasonable request as assigned or directed by management.
- Provide for a safe work environment by following all safety and security procedures and rules.
- Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees.
- Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
- Schedule Quarterly EcoSure/Inspection walk-throughs & Brand Standard Audits
- Organize and maintain online services (Open Table, On Demand, etc.)
- Information updates (hours of operations, booking times, etc.)
- Reservation reporting
- Maintain, respond, and report for Social Media issues (coordinate with managers)
- Respond to Hilton feedback issues (coordinate with managers)
- Respond to guest check and folio inquiries (InfoGenesis)
- Enter and track all departmental work orders & needs (ALICE, etc.)
- Upkeep for F&B CT Connect news feeds & postings (schedules, events, etc.)
- Maintain, audit, and support for InfoGenesis (buttons, programming, reports)
- Maintain and upkeep for departmental SOC’s and forms
- Track Food handlers and RBS compliance monthly
- Update Tommy Bahama training Guide monthly, including food and beverage options as well as steps of service .
- Uniform inventory monthly
- Any other duties or tasks assigned associated with the position
- Strong written and verbal communication skills with a variety of styles
- Natural collaborator with the ability to identify opportunities and take initiative
- Comfortable using a computer, navigating Windows and Microsoft Office, Point of Sale System and Outlook Email
- High school diploma or GED
- Strong Organizational skills
- Ability to type 45 WPM
- Excellent PC skills
- Proficient in MS Office (Word, Excel, Power Point)
- Knowledge of POS operating systems (InfoGenesis)
- Knowledge of Delphi operating system
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Attention to detail, discretion, good judgment, excellent interpersonal skills, excellent written and verbal communication skills.
- Ability to successfully multi task and maintain confidential information.
- Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
- Requires excellent communication skills, both verbal and written, additional language ability is a plus, however, not required.
- Flexible to work varying schedules, including nights, holidays, and weekends as needed.
- Comprehensive knowledge of Federal, State, and local health, safety and legal regulations
- High school or equivalent education required.
- 1 year previous clerical experience
- Typical office environment
- Overhead, shoulder level, and floor level lifting
- Pushing/Pulling
- Sitting - Moderate: Ability to sit for prolonged periods.
- Standing - Ability to stand for short periods of time, up to 1-3 hours consecutively.
- Walking - Ability to walk 1 to 3 hours a day and move in small areas.
- Climbing - Modest: Lift, pivot and stretch, bend, squat and kneel with weight up to 15 pounds occasionally.
- Balancing - Often required to maintain balance while carrying weight and reaching.
- Stooping - Knees, back and lower body must be flexible enough for repetitious stooping as an ongoing function.
- Kneeling - Some kneeling on hard surfaces.
- Twisting - Continual demand of radius of 120 degrees, either direction from the waist, head, back or neck. Constant knee, hip, ankle and foot rotation.
- Reaching - Continual ability to reach above head with full arm, shoulder and hand extension and rotation.
- Finger Dexterity - Finger and thumb dexterity must be full range with consistent use.
- Grasping/Gripping - Minimal, right and left hands need to grip to constant 5 lb. pressure
- Feeling - Ability to detect and differentiate heat and cold, pressure registration, moisture, hard, soft, thin, and thick.
- Talking - Able to continually communicate fluently in English.
- Hearing - Able to hear diverse scopes of pitch levels, volume, respond to noise and alert at all times.
- Vision - 20/20 vision with or without aid.
Above description attainable with or without reasonable accommodations.
ENVIRONMENTAL WORK CONDITIONS:
- Weather Exposure – Cold and Heat Exposure, Wet/Humid Exposure
- Noise Exposure – Vibration, Office equipment noise
- Moving Mechanical Parts
- Electric Shock
- High Places
- Chemicals
- Some exposure to coffee maker(s)
Salary : $20 - $23