Assistant Grocery Manager

Job Summary

The Assistant Grocery Manager supports the Grocery Manager in overseeing the daily operations, performance, and team leadership of the Grocery Department. This role helps ensure high standards of customer service, merchandising, inventory management, and compliance while contributing to sales growth, productivity, and associate development.

Key Responsibilities

Leadership & Team Support

• Support the Grocery Manager in leading, coaching, training, and developing department associates.
• Assist with scheduling, task delegation, and daily workflow execution.
• Provide ongoing feedback to associates and reinforce performance expectations.
• Promote a positive, respectful, and safety‑focused work environment.
  
  

Operations & Merchandising

• Assist with ordering, receiving, stocking, rotation, and merchandising of grocery products.
• Ensure shelves, displays, and promotional areas are maintained to company standards.
• Support execution of resets, planograms, and seasonal programs.
• Maintain accurate pricing, signage, and product availability.
  
  

Inventory, Shrink & Financial Performance

• Help manage inventory levels to support sales while minimizing shrink.
• Monitor department conditions and report issues related to inventory, damages, or out‑of‑stocks.
• Support labor and expense control efforts in alignment with department goals.
  
  

Customer Service

• Deliver excellent customer service by assisting customers promptly and professionally.
• Handle customer questions or concerns and escalate when appropriate.
• Support consistent service standards throughout the department.
  
  

Safety, Compliance & Loss Prevention

• Ensure adherence to company policies, food safety standards, and regulatory requirements.
• Maintain clean, organized, and safe department conditions.
• Support loss prevention initiatives and proper documentation procedures.
  
  

Collaboration & Coverage

• Partner with the Grocery Manager and store leadership to support overall store operations.
• Assume department leadership responsibilities in the Grocery Manager’s absence.
• Support store initiatives, promotions, and special projects as needed.
  
  

Knowledge, Skills & Abilities

• Strong communication, organizational, and leadership skills.
• Knowledge of grocery operations, merchandising, and inventory practices.
• Ability to prioritize tasks and work effectively in a fast‑paced retail environment.
• Basic proficiency with computer systems and retail technology tools.
• Ability to motivate associates and support accountability.
  
  

Education & Experience

• High school diploma or equivalent required.
• Prior retail grocery or supervisory experience preferred.
  
  

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 pounds regularly.
• Ability to work flexible schedules, including evenings, weekends, and holidays.