What are the responsibilities and job description for the Administrative Coordinator position at Tom Thumb Supermarket?
DUTIES AND RESPONSIBILITIES Customer Service
- Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service.
- Answer and respond to incoming calls.
- Support Customer Service Center by covering breaks and lunch periods when necessary.
- Complete all phases of the reconciliation process; perform bookkeeping duties including preparing and proofing daily deposit slips and balancing accounts receivables.
- Monitor cashier accountability; research and report problems or shortages to the Service Operations Manager and Store Director.
- Partner with Division Loss Prevention and front-end management to resolve cash and shrink issues.
- Maintain sales book and report daily/weekly sales information to the Store Support Center.
- Report schedule violations to the Store Director and appropriate department manager promptly.
- Ensure minor employees are scheduled and working in compliance with state laws.
- Ensure compliance with HIPAA and confidentiality requirements under federal and state law.
- Maintain compliance with records retention policy requirements.
- Review internal and external applications; conduct screening interviews and coordinate department manager interviews.
- Administer Job Posting Program; manage pre-employment drug testing and tax credit process.
- Complete new hire process; coordinate training and conduct orientation and other training programs.
- Coordinate and maintain all aspects of the hiring process:
- Computer-assisted application and hiring process
- Attend in-store and outside recruiting activities
- Maintain recruiting materials, applications, policy sign-off forms
- Retain records of interviews and hiring process
- Order and assign uniforms, name badges, and office supplies.
- Handle outgoing/incoming mail, Administrative Coordinator email account, and maintain office files.
- Update breakroom HR information boards and legal compliance posters.
- Serve as liaison between HR, Payroll, and Benefits Departments:
- Handle payroll and benefits administration issues
- Work with Store Director and HR representatives on personnel issues
- Submit and process payroll timely; maintain Time and Attendance Reports, Correction Forms, schedules, and personnel records per company guidelines.
- Coordinate, input, and track leave paperwork; process reinstatements, terminations, and personnel status changes.
- Maintain and retain employee HR records securely; keep medical files separate from personnel files.
- Coordinate recognition programs.
- Ensure proper cleanliness and neat appearance of the office area.
- Perform all job duties safely, accurately, and with honesty and integrity.
- Other necessary and required duties.