What are the responsibilities and job description for the FOH Manager position at Tom's Watch Bar?
POSITION: SERVICE MANAGER
ABOUT THE COMPANY
Tom’s Watch Bar defines the ultimate sports watching entertainment experience.
Promising “All the Sports, All the Time”, Tom’s Watch Bar’s highly curated sports programming covers all sports, from collegiate to professional to international, big events and prize fights, even emerging obscure, and outrageous sports. Tom’s Watch Bar’s central oversized “stadium” screen, surrounded by hundreds of screens provides 360-degree viewing, making every seat at Tom’s the best seat in the house.
Tom’s Watch Bar is a fast-growing and exciting new restaurant and bar concept.
Please visit: https://tomswatchbar.com/
JOB DESCRIPTION:
- Develop strong communication and line reporting procedures
- Serve as the main point of contact for customer inquiries and escalations
- Managing front of house operation during various shifts including managing wait times
- Communicating with kitchen and Kitchen Manager during peak hours
- Ensuring all food handling and cleanliness standards are met and maintained
- Manage the flow of guests into the dining rooms
- Manage performance of front of house employees
- Drive sales and guest satisfaction
PHYSICAL DEMANDS:
- Repeated bending, pushing, pulling, and lifting up to 35 lbs required
- Repeated lifting, pushing, pulling, and carrying up to 50 lbs cases of liquor, glasses, trash cans, mopping and sweeping
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to manage a diverse work environment
ADDITIONAL INFORMATION:
- Medical, Dental, Vision and Life Insurance
- Deferred Retirement Plan with Company Match
- Paid Time Off
EXPERIENCE:
- Restaurant management: 3 years (Preferred)