PLANT OPERATION MANAGER

GENERAL PURPOSE: The Facilities Engineer is responsible for overseeing, maintaining, and managing the engineering and operation of all physical facilities within the Tohono O'odham Nursing Care Authority. This position plays a critical role in ensuring a safe, efficient, and comfortable environment for Residents, staff, and visitors across the Sawkud Ke:K campus and the Archie Hendricks Sr. Skilled Nursing Facility, Tohono O’odham Elder Assisted Living Residence, and the 32-unit employee housing area. 

ESSENTIAL FUNCTION: In addition to performing Essential Functions, this position may be required to perform a combination of supportive functions based upon the requirements of the organization. 

Facility Maintenance 

• Plan, schedule, and oversee maintenance and repair activities for all buildings and infrastructure. 

• Conduct routine inspections to identify and address maintenance needs. 

• Coordinate and manage contracted maintenance services. 

• Exhibit proficiency in and routinely perform a wide variety of building maintenance work including carpentry, electrical, plumbing, interior and exterior painting, masonry, drywall repair, small appliance and minor equipment repair and troubleshooting. 

• Responsible for safe and efficient operation of the physical plant and equipment related to the property. 

• Establish, follow, and document complete, routine, and Preventative Maintenance Plans for plant, equipment, fixtures, and furnishings. 

• Inspect and prepare all apartments/rooms for occupancy before a new resident moves in. 

• Innovate, plan, promote, and supervise a building and grounds maintenance program that meets the minimum required standards of the property and can accommodate a broad spectrum of requests, situations, preferences, and physical limitations of the resident population. 

Safety and Compliance 

• Serve as the organizational lead for facilities-related compliance with Centers for Medicare & Medicaid Services (CMS) requirements, National Fire Protection Association (NFPA) Life Safety Code, Health Care Facilities Code, and applicable federal, Tribal, state, and local building, fire, and safety requirements. 

• Maintain ongoing survey and inspection readiness, including required testing, inspections, preventive maintenance, documentation, and corrective actions. 

• Identify and promptly communicate significant Life Safety or physical-environment deficiencies and oversee corrective actions through completion. 

• Serve as TONCA’s facilities representative during CMS and other regulatory surveys and inspections involving the physical environment. 

• Ensure all facilities comply with relevant safety regulations, codes, and guidelines. 

• Develop and maintain safety protocols and emergency response plans. 

• Conduct regular safety training for staff and contractors. 

• Ensure all company, state, local, or federal health, safety, building, fire, and insurance codes or requirements are met or exceeded at all times. 

• Ensure a safe, clean, and attractive environment for the residents, visitors, and staff. 

• Participate in the Quality Management Program to include but not limited to: Safety Committee, Infection Control Committee, and new resident orientation program. 

• Ensure your department is maintained in a clean and safe manner by assuring that all necessary equipment and supplies are maintained. 

• Follow all safety regulations and precautions at all times. 

• Wear protective clothing and equipment when handling infectious waste, blood/body fluids, or when doing hazardous work (i.e., working with chemicals, electrical, or day-to-day maintenance repairs). 

• Report all hazardous conditions/equipment and accidents/incidents to the immediate supervisor/manager. 

• Recognize your role as part of the QAPI efforts of your organization, carrying out QAPI roles and responsibilities as assigned. 

• Follow established policies and procedures in support of QAPI efforts. 

Budget Management 

• Assist in the development of the department's annual budget. 

• Monitor and manage expenditures to stay within budget constraints. 

• Identify cost-saving opportunities and make recommendations. 

Team Supervision 

• Recruit, train, and supervise maintenance, housing, security, and durable medical equipment staff. 

• Set performance expectations, conduct evaluations, and provide guidance. 

• Foster a positive and collaborative work environment. 

• Participate in O’odham Centered Care, with managers/supervisors actively helping staff participate as well. 

• Attend trainings to build understanding and capacity to undertake QAPI work. 

Project Management 

• Plan and oversee facility improvement and renovation projects. 

• Coordinate project timelines, budgets, and contractors. 

• Ensure minimal disruption to daily operations during projects. 

• Serve as project manager for major capital improvements, renovations, construction, infrastructure replacement, and significant facility-equipment projects from planning through completion. 

• Manage project scope, schedules, budgets, contractors, consultants, regulatory requirements, change orders, and project documentation. 

• Coordinate projects with leadership and affected departments to minimize disruption to resident care and operations and ensure applicable Life Safety, infection-control, and other regulatory requirements are maintained. 

• Monitor project performance and promptly communicate significant budget, schedule, operational, or compliance concerns to senior leadership. 

Inventory and Supplies 

• Maintain an inventory of supplies and equipment needed for operations. 

• Order and restock supplies as necessary to support maintenance activities. 

• Manage inventory records and track usage. 

• Lead and maintain an effective inventory and loss control program for the supplies, parts, tools, and equipment of the facility. 

Energy Efficiency and Sustainability 

• Implement energy efficient practices and sustainability initiatives. 

• Identify opportunities to reduce energy consumption and operational costs. 

• Monitor and report on energy usage and conservation efforts. 

Documentation and Reporting 

• Maintain accurate records of maintenance activities, repairs, and equipment performance. 

• Generate regular reports for senior management on facility conditions, expenditures, and future needs. 

• Document safety incidents and report as required. 

• Ensure all work orders are completed in a timely fashion, and billing information is recorded (i.e., time and material). 

• Ensure accurate record keeping of all records related to planning, supervision, and implementation of preventative, routine, and all other maintenance programs, ensuring complete communication with property management. 

Communication and Collaboration 

• Collaborate with other departments to address their facility-related needs. 

• Serve as a point of contact for staff, residents, and contractors on facility matters. 

• Communicate effectively with senior management and provide updates as needed. 

• Consult with and advise the Administrator for the purpose of eliminating operating deficiencies. 

• Look for and share with leadership ideas for improvement in the organization. 

• Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success. 

• Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings. 

• Perform such other tasks as may be required from time to time in the management of the property. 

OTHER: 

Consistent attendance and reliability are essential to the successful performance of this position and the safety of our residents. Due to the 24/7 nature of the health care environment, flexibility in scheduling may occasionally be required to support the facility's operational needs. All team members are expected to strictly adhere to safety and compliance protocols to ensure a secure environment for our community.  

Upon employment, all employees are required to fully comply with all applicable rules and regulations for the safe and effective operation of the facility. Employees who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.  

QUALIFICATIONS/BASIC JOB REQUIREMENTS 

• Bachelor's degree in Facilities Management, Engineering, Business, or a related field (preferred). 

• Proven experience in facility management and operations. 

• Strong knowledge of building systems, maintenance, and safety regulations. 

• Excellent leadership, organizational, and communication skills. 

• Ability to work effectively with diverse teams and stakeholders. 

• Proficiency in computer applications and facility management software.  

• Minimum 3–5 years of facility management experience, preferably in a skilled nursing, hospital, or long-term care environment. 

• Demonstrated knowledge of CMS regulations and NFPA Life Safety Codes. 

• Preferred: Certified Healthcare Facility Manager (CHFM) or similar credential.