What are the responsibilities and job description for the Phone Triage Nurse position at Together Women's Health?
MidSouth OBGYN, a practice partner of Together Women's Health, is seeking a full time Phone Triage Registered Nurse (RN) to join their growing team!
As an experienced practitioner, the Registered Nurse is accountable for providing high quality, individualized, goal directed care for all patients and their families through the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.
Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.
What’s in it for you?
As a full-time team member, you will have access to a range of benefits to include Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.
Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As an experienced practitioner, the Registered Nurse is accountable for providing high quality, individualized, goal directed care for all patients and their families through the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.
- Primary
- Performs telephone triage, patient education, handling of physician phone calls, pharmacy calls; may assist by calling to set up appointments or arrange hospital tests or admissions
- Completes paperwork such as refilling medication, ordering lab tests, x-rays, school/work notes, FMLA, etc.
- Assessing patients and determining priority and referring for emergency care
- Counsels’ patients concerning lifestyle modifications, medication regimens, side effects, and interactions using an appropriate psychosocial communication level
- Communicates to patients and office coordinators follow-up appointments, ancillary and/or pre-operative testing and scheduling needed for patient
- Administers immunizations and minor treatments as prescribed; records and documents all such activities in the chart
- Coordinates ordering of tests/procedures with other clinical staff
- Respond to patient questions and concerns as liaison between physician and patient
- Reports all test results to the patient as directed by the physician
- Prepare patients for and assist with examination or treatments
- Communicates to patients and office coordinators follow-up appointments, ancillary and/or pre-operative testing and scheduling needed for patient
- Provides education and information to patients and family members
- Consults with other specialties and disciplines as appropriate to meet all health care needs of patients
- Uses organizational skills to effectively complete assignments in timely manner
- Completes paperwork such as ordering lab tests, x-rays, school/work notes, FMLA, etc.
- Counsels’ patients concerning lifestyle modifications, medication regimens, side effects, and interactions using an appropriate psychosocial communication level
- Understand and enforce standard health care regulatory requirements
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
- Additional duties as assigned
- Graduate from an accredited school of nursing
- State of TN Registered Nurse License
- BLS certification
- At least one year of working experience as an RN
- OB/GYN experience preferred, but not required
Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.
What’s in it for you?
As a full-time team member, you will have access to a range of benefits to include Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.
Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.