Client Advisor - Bloomingdales

We are seeking an experienced and passionate Client Advisor to represent Tod’s and Roger Vivier within the shoe concessions at Bloomingdale’s 59th Street. This individual will be responsible for driving sales, delivering an exceptional luxury customer experience, while representing men's and women's collections with the highest standards of professionalism.

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Client Advisor duties and responsibilities

· Observe and apply the company policies and procedures, ensuring that all directives are observed in the store.

· Carry out all tasks assigned by the Shop Manager.

· Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires and convincing them to make the purchase.

· Exchange products for customers as necessary, place special orders or reserve products and contact other stores as necessary to locate the product sought by the customer to arrange its transfer.

· Prioritize work to achieve sales objectives and observe timelines.

· Keep a constant eye on product display and coordinating actions with the representative of the Visual Department in the store.

· Keep constant tabs on products present in the store and their prices.

· Take part in training programs and provide feedback on the effectiveness of the programs to the Shop Manager.

· Participate in goods receiving and ensure quality control.

· Be aware of the sales plan and coordinate constantly with coworkers to guarantee an atmosphere that is in keeping with the brand image.

· Gather feedback from customers on the collection and communicate it to the Shop Manager.

· Ensure that customers are informed of the arrival of new collections and special events

· Accompany the customer to the cash register, initiating them into the procedure for completing the sale (coupons, client profile, packaging).

REQUIREMENTS:

· Available for Full-time.

·Ability to be mobile on the sales floor for extended periods of time.

· Ability to lift multiple shoe boxes.

· Ability to properly utilize a ladder in the stock room to retrieve items from the shelves.

· Availability to work closing shifts, weekends, annual inventory, and entire holiday season.