What are the responsibilities and job description for the Back Server position at Toca Madera Houston TX?
Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.
The Back Server plays a vital role in creating exceptional guest experiences. Back Servers help the Server make sure every detail is taken care of. The primary objective of the Back Server is to be the primary table assistant for their assigned Server or section. Back Servers clear dirty flatware and glasses, assist with guest communication, and anticipate the needs of the guest to ensure the dining experience is seamless and enjoyable.
Responsibilities
Assist Server with greeting tables when applicable
Execute water service—pouring, refilling, maintaining water levels
Ensure table is prepared for the upcoming course—silverware, plates, linen, etc.
Running food when necessary.
Ensure table is free of foreign objects, trash, unused plates and glassware
Deliver beverages from the service bar to guests in their sections
Request printed ticket from Server for each table to anticipate what items are coming
Assist guests and communicate effectively from guest to server to kitchen staff
Clear and reset tables in timely manner immediately after guests depart
Spot check tables, floors, booths and chairs of entire section for trash and gum
Clean up of any spills in sections and stock and maintain side stations
Suggest cocktails and food items to guests and relay orders to the Server
Shadow the Server – either the Back Server or Server must remain in section at ALL times
Qualifications
A clean and professional appearance
Strong multitasking abilities and a diligent work ethic
Ability to forecast and anticipate the needs of our guests and the restaurant
Available nights, weekends and holidays
Ability to stand for the duration of shifts and lift up to 35lbs
Experience in fine dining or similar full-service establishment preferred