What are the responsibilities and job description for the Funding Consultant position at Tobii Dynavox LLC?
Why join us? We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. JOB SUMMARY: The Funding Consultant is responsible for coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders. This individual works closely with SLPs, government agencies, and educational institutions to obtain order authorization and thoroughly reviews documents for submission ensuring they meet third party payer criteria. The Funding Consultant must live in the Mountain, Central or Eastern time zones. KEY RESPONSIBILITIES: Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders Track funding authorization cases ensuring requests are resolved to completion in a timely manner Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility Review prior authorization documents against third party payer criteria Research previous orders and payment history/DSOs for any repair or new order requests Enter and complete orders in the order management system database Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution Resolve third party denials and provide consultation to finalize difficult funding cases Alert supervisor of potential third-party payer challenges Perform various other duties as assigned MINIMUM QUALIFICATIONS: EDUCATION / EXPERIENCE REQUIREMENTS: Bachelor Degree, or 2 – 4 years related experience Background in the health insurance field preferred COMMUNICATION SKILLS: Oral and written communication skills Interpersonal, collaboration, and teaming skills Customer service orientation COMPUTER OR TECHNICAL SKILLS: Internet navigation skills MS Office Word and Outlook OTHER SKILLS/KNOWLEDGE REQUIREMENTS: Able to multitask in a fast-paced environment WORK ENVIRONMENT REQUIREMENT: Able to work at a desk for prolonged periods of time Ability to work with interruptions in a fast-paced environment Ability to travel to the Pittsburgh office for team activities/ trainings (approx. 4 times per year) Apply today! We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you. Interested in a career with meaningful impact? How about a collaborative work culture where curiosity is celebrated? If so, start searching our current job openings. Sign in above to receive email alerts about future job openings. Or register with us so that we can reach out to you if the right fit comes up. Join the world leader in assistive communication, where we help people with complex disabilities live up to their full potential by enabling them to express themselves, communicate with others and live more independently.
