What are the responsibilities and job description for the Billing Specialist position at Tobii Dynavox®?
Why join us?
We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.
At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.
What you'll do:
The Billing Specialist is responsible for billing claims to appropriate primary insurance companies (as well as secondary/tertiary on an as need basis) or governmental institutions.
Candidates must be located in Eastern Time (EST) to support team collaboration and business hours.
As a Billing Specialist, you will be responsible for:
We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.
We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.
At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.
What you'll do:
The Billing Specialist is responsible for billing claims to appropriate primary insurance companies (as well as secondary/tertiary on an as need basis) or governmental institutions.
Candidates must be located in Eastern Time (EST) to support team collaboration and business hours.
As a Billing Specialist, you will be responsible for:
- Determine primary and secondary insurance company responsibility
- Review client charts to ensure accurate documentation and insurance provider responsibility
- Push charts from funding system into billing system
- Prepare and submit claims for portal, paper, and electronic processing to insurance companies or governmental institutions
- Balance daily batches and run needed reports
- Print and scan proof of deliveries for each claim
- Follow up on previously billed claims as required by departmental need
- Investigate and resolve billing errors and issues; rebill claims when necessary
- Contact insurances for billing assistance and claim resolution
- Work with collectors, cash posters, and funding team when issues arise
- Alert the Manager of Funded Billing & Cash Posting of potential billing/collection issues
- Update account notes to document billing actions and expected outcomes
- Research and stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements
- Act as a back-up to primary, secondary, and other billers
- Properly document processes so that others can reperform them
- Provide training to others in the organization to help educate employees on the billing process
- Perform various other tasks as assigned
- High School Diploma
- 2 or more years medical billing experience
- Knowledge of how payments are processed by insurance companies and an understanding of contractual adjustments and refunds preferred
- Knowledge of medical insurance claims procedures and documentation preferred
- Strong interpersonal and customer service skills
- Verbal communication skills
- Teaming skills
- Proficient in MS Office Word, Excel and Outlook
- Able to research medical billing information via the internet
- Able to work in and learn multiple systems as well as easily transition from one system to the next throughout the day
- Basic data entry and word processing skills
- Apply independent judgment and manage confidential information
- Ability to gather data and summarize information
- Record management
- Time management skills
- Ability to work at a desk for a prolonged period of time
- Ability to work with interruptions in a fast-paced environment
We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.
