Business Operations Lead

Job Description

Toast is recruiting on behalf of this company for a Business Operations Lead to join a mission-driven team redefining the $1.3 trillion electronics industry. With a platform used by over 2 million engineers annually—and a new AI-powered product in development—this company is scaling rapidly and building with urgency.

This is a high-impact, hands-on role designed for an operations leader who thrives in a dynamic environment, brings both strategy and execution to the table, and is excited to collaborate across all areas of the business. You’ll be central to operational excellence, supporting every function from revenue and finance to recruiting, systems, and strategic planning.

Responsibilities

Finance & Revenue Operations

• Oversee payroll, budgeting, expense management, invoicing, and financial reconciliation.
• Manage revenue processes including quotes, agreements, and vendor forms via HubSpot and Stripe.
• Maintain financial dashboards and forecasts; analyze and action financial reports.
• Support collections by managing aging reports, purchase orders, and credit tracking.
• Administer the company’s equity platform (Carta) and optimize GTM systems and workflows.
  
  

Recruiting & People Operations

• Lead the full recruitment lifecycle including sourcing, posting, pipeline management, and onboarding.
• Support hiring managers with tools, processes, and training.
• Ensure compliance with onboarding, enablement, and legal requirements.
  
  

Systems & Strategic Execution

• Automate operational workflows using low/no-code tools.
• Maintain clear, up-to-date documentation in Notion, SOPs, and Google Drive.
• Manage quarterly OKRs/KPIs and support executive planning processes.
• Track organizational SLAs and oversee legal contract workflows.
  
  

Office & General Business Operations

• Manage vendor and insurance relationships, office logistics, and operational infrastructure.
• Oversee daily office needs including inventory, facilities, and administrative support.
  
  

Requirements

• Proven experience leading business operations at a venture-backed startup (seed or Series A preferred).
• Excellent project management and organizational skills, with strong attention to detail.
• Ability to prioritize, manage multiple workflows, and adapt quickly.
• Strong communication and analytical skills.
• Proactive, resourceful problem-solver with a growth mindset.
• High standards of operational excellence and accountability.
• Experience working cross-functionally across sales, marketing, product, and engineering teams.
  
  

Benefits

• Competitive salary and equity package.
• Comprehensive healthcare including medical, dental, and vision for you and your dependents.
• 401(k) plan via Guideline.
• Monthly commuting benefits ($100 for parking, $165 for transit).
• Catered lunches on in-office days to simplify the workweek.
• Hybrid work model for focus and collaboration.
• A tight-knit, transparent, and low-ego team culture.
• Accelerated career growth with opportunities to develop into future COO, GM, or founder roles.
• Direct access to experienced mentors and high-impact work from day one.
• Application Review
  
  

Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!

• Vetting Call
  
  

If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.

• Profile Creation
  
  

Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.

• Client Submission
  
  

After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.