What are the responsibilities and job description for the Revenue Cycle & Authorization Specialist position at To The Rescue?
Revenue Cycle & Authorizations Specialist
Location: Cedar Rapids, IA
Company: To The Rescue
Schedule: Onsite Role | Full-Time | Monday–Friday
About the Role
To The Rescue is hiring a Revenue Cycle & Authorizations Specialist to support billing, claims, and service authorizations for our home health and human services programs. If you have experience with healthcare billing, Medicaid programs, or service authorizations and enjoy working behind the scenes to keep services running smoothly, this role offers a stable, weekday schedule and the opportunity to make a real impact.
Reporting to the Controller, you’ll work with program teams, clinical staff, and payers to help ensure services are authorized correctly, claims are submitted accurately, and reimbursements are received on time. Training and support are provided, and you’ll join a collaborative, mission-driven organization serving the community.
Key Responsibilities
Revenue Cycle, Billing & Claims
Prepare, review, and submit claims to Medicare, Medicaid, managed care organizations (MCOs), and commercial payers
Ensure billed services align with approved authorizations, physician orders, and clinical documentation
Submit RAPs (if applicable), final claims, corrected claims, and adjustments
Monitor claim status and follow up on unpaid, rejected, or denied claims
Maintain accurate billing records, notes, and payer correspondence
Denials Management & A/R Support
Research and resolve claim denials and rejections
Collaborate with clinical, intake, and authorization teams to correct issues and resubmit claims
Support accounts receivable follow-up efforts to reduce aging and improve cash flow
Communicate with payers regarding claim status, billing questions, and documentation needs
Stay informed of payer updates and communicate changes that impact billing workflows
Authorization & Utilization Management
Manage initial and ongoing service authorizations for Medicaid and publicly funded programs, including HCBS waivers.
Monitor authorization limits, approved units, expiration dates, and service changes to prevent service gaps or denials
Oversee reauthorizations, amendments, and retroactive approvals as needed
Identify and help resolve utilization issues that may impact services or reimbursement
Collaborate with program, clinical, and billing teams to align services, documentation, and funding
Act as a key point of contact with state agencies, MCOs, CMAs, and other payers regarding authorization-related questions or issues
Prepare and share internal reports related to authorization status, compliance risks, and revenue impact with leadership
What We’re Looking For
Experience or familiarity with healthcare billing, revenue cycle, authorizations, or Medicaid-funded human services
Working knowledge of Medicaid billing, HCBS waivers, or other publicly funded programs, including payer rules and documentation requirements
Comfort communicating with state agencies, managed care organizations, or payers regarding claims and authorizations
Ability to reconcile authorizations, billed services, and supporting documentation to ensure accuracy and compliance
Strong attention to detail and ability to manage multiple deadlines and follow-up activities
Experience using EHRs, billing systems, case management systems, or authorization tracking tools
Ability to work collaboratively across finance, clinical, and program teams
Preferred Qualifications
2 years of experience in healthcare revenue cycle or Medicaid-funded human services
Experience with denial management and accounts receivable follow-up
Understanding of how authorization accuracy impacts reimbursement and revenue integrity
What We Offer
Full-time, weekday schedule – predictable hours that support work-life balance
Training and onboarding – we provide the support you need to succeed
Collaborative, mission-driven environment – work with a team committed to helping vulnerable populations
Opportunities for growth – develop your skills and advance in healthcare revenue cycle and human services operations
IND-IA
To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.