What are the responsibilities and job description for the Assistant Program Director- Behavioral Health position at TLC?
Job description:
We are seeking an experienced Assistant Program Director (APD) for our residential Eating Disorder Treatment Programs in Monroe, NC.
Primary Function
The Assistant Program Director (APD) is responsible for the day-to-day operation of the program, ensuring each shift is fully staffed, organized, and running effectively. The APD provides direct supervision to frontline staff, promotes accountability, maintains operational standards, and supports a positive team culture while ensuring high-quality client care.
Essential Responsibilities
- Oversee the day-to-day operation of the program to ensure safe, efficient, and consistent service delivery.
- Manage staff scheduling, attendance, time-off requests, overtime, and daily shift coverage.
- Supervise, coach, and support direct-care staff while fostering a positive, accountable team culture.
- Complete onboarding, training, competency validation, performance evaluations, and ongoing staff development.
- Ensure daily treatment schedules, groups, meals, activities, transportation, and resident routines are carried out as planned.
- Monitor the therapeutic milieu, behavioral expectations, meal support, and respond to behavioral or operational concerns.
- Review documentation, incident reports, and required records to ensure accuracy, timeliness, and compliance.
- Maintain routine communication with families and collaborate with clinical and support departments to coordinate care.
- Ensure the program environment is safe, organized, well-stocked, and operationally ready each day.
- Serve as Acting Program Director during absences and participate in the leadership on-call rotation.
- Maintain accountability for daily operations, staffing, employee performance, documentation quality, and overall program effectiveness.
Skills
- Extensive experience working within a residential behavioral health setting.
- Excellent organizational skills for managing budgets, staffing schedules, and regulatory documentation.
- Effective leadership qualities that inspire teamwork while maintaining high standards of resident-centered care.
- Familiarity with medication administration protocols and safety regulations within healthcare settings.
- Demonstrated understanding of social work principles related to eldercare or developmental disabilities support services.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Apply at: https://edtranscend.bamboohr.com/careers/270
Salary : $55,000 - $62,000