What are the responsibilities and job description for the Bilingual Medical Sales & Patient Enrollment Specialist (English/Spanish) position at TLC Medical?
We are seeking an experienced Bilingual Medical Sales Specialist whose primary responsibility is to convert inbound leads into paying patients.
Our marketing team generates a consistent flow of warm leads for Medical Weight Loss and Primary Care services. Your role will be to educate prospective patients, answer questions, overcome objections, close the sale, and successfully schedule their appointments.
In addition, you will proactively contact existing patients to promote Medical Weight Loss and Testosterone Replacement Therapy (TRT), as well as reach out to patients identified through insurance care gap lists to schedule recommended preventive care visits.
Responsibilities
- Convert inbound Weight Loss and Primary Care leads into paying patients.
- Schedule appointments for all enrolled patients.
- Follow up consistently with warm leads through phone calls, text messages, and other communication methods.
- Build rapport with prospective patients and confidently overcome objections.
- Contact existing patients regarding:
- Medical Weight Loss Programs
- Testosterone Replacement Therapy (TRT)
- Other practice services
- Contact insurance care gap lists and schedule patients for recommended preventive care visits.
- Maintain accurate documentation of all patient interactions within the EMR/CRM.
- Meet or exceed monthly sales and appointment booking goals.
- Provide exceptional customer service while maintaining professionalism and confidentiality.
Required Qualifications
- Fluent in both English and Spanish (spoken and written) – REQUIRED.
- Minimum 2 years of proven phone sales or inside sales experience.
- Demonstrated success closing sales and consistently meeting performance goals.
- Excellent communication and interpersonal skills.
- Strong objection-handling and follow-up abilities.
- Highly organized, self-motivated, and results-driven.
- Comfortable working in a fast-paced, goal-oriented environment.
Preferred Qualifications
- Experience in healthcare, medical weight loss, aesthetics, wellness, or a medical office.
- Experience using EMR and/or CRM software.
Ideal Candidate
We're looking for someone who:
- Loves talking with people.
- Builds trust quickly.
- Knows how to turn inquiries into paying customers.
- Is persistent without being pushy.
- Takes ownership of results.
- Enjoys helping patients improve their health.
- Thrives in a sales-driven environment and is motivated by commission.
Why Join TLC Medical?
- $20/hour 10% commission on every closed sale.
- Warm, qualified leads generated through active marketing campaigns.
- Hybrid work schedule (Fridays work from home).
- Friendly, supportive, and growing medical practice.
- Opportunity for professional growth and increased earnings based on performance.
Application Requirements
To be considered for this position, applicants must submit:
- A current resume.
- Three (3) professional references (including name, company, relationship, phone number, and/or email address).
- References will be verified prior to employment.
Applications submitted without three professional references will not be considered.
Pay: $20.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Are you fluent in both English and Spanish?
- Can you provide three professional references that can verify your work history and sales performance?
Work Location: Hybrid remote in Tampa, FL 33603
Salary : $20