Operations Manager (Online Business)

As Operations Manager, you will own the day-to-day operations of the business, ensuring ideas turn into action, systems run smoothly, and the team executes effectively.

You will work closely with the CEO and act as a strategic partner in organizing, optimizing, and scaling the backend of the company.

Key Responsibilities:

• Oversee daily business operations across sales, marketing, fulfillment, and support
• Implement and optimize systems (CRM, project management tools, workflows)
• Manage and coordinate contractors, assistants, vendors, and VA staff
• Track KPIs, revenue, launches, and operational performance
• Create, document, and improve SOPs and processes
• Improve efficiency and execution across all departments
• Support launches, programs, and growth initiatives
• Serve as a thought partner to the CEO, helping turn vision into execution

You’re a Great Fit If You:

• Have experience in operations, project management, or leadership (online business experience is a plus)
• Are highly organized, proactive, and solution-oriented
• Can manage multiple moving parts without needing constant direction
• Communicate clearly and confidently
• Understand how to support a visionary founder
• Are comfortable in a fast-paced, evolving environment
• Are growth-minded and interested in long-term opportunity

Nice to Have (Not Required):

• Experience with any type of online education, coaching, or digital products
• Familiarity with CRMs and tools like GoHighLevel, ClickUp, Asana, Slack, etc.
• Experience supporting sales teams or business launches

Schedule & Location:

• 35–40 hours per week
• Mostly remote, with occasional in-person strategy sessions
• Must be based in or near Fairfield County/New Haven County, CT

Compensation:

• $48,000 – $65,000 base salary (DOE)
• Monthly and quarterly performance bonuses tied to business growth
• Opportunity to grow into a COO-level role as the company scales

Why This Role Is Different:

• Direct access to the CEO
• Real ownership and influence over business growth
• Performance-based bonuses
• Long-term growth opportunity
• Hybrid flexibility while remaining local

How to Apply:

Submit your resume and answer the screening questions.

Shortlisted candidates will be invited to interview and share additional information.

Pay: $48,000.00 - $60,000.00 per year

Application Question(s):

• Briefly describe your experience managing operations, systems, or teams.
• Are you located in or near Fairfield or New Haven County, CT and available for occasional in-person meetings?

• Yes

• No

Work Location: Hybrid remote in Stamford, CT

Salary : $48,000 - $60,000