What are the responsibilities and job description for the Regional Manager position at Title Resources Guaranty?
About us
Title Resources Group – the underwriter built for the real estate industry – is one of the nation’s largest and fastest growing title insurance underwriters. TRG serves title insurance agents in 37 states and the District of Columbia. With a mission to provide knowledgeable and responsive underwriting solutions, TRG is dedicated to growing lifelong relationships and maintaining quality through integrity and financial stability.
Role
TRG is currently seeking a Regional Manager to drive pipeline growth, new client procurement, and serve as the primary relationship manager for title agents. This person will play a key role in providing customer service and interfacing between title agents and our agency and underwriting team.
Job Functions:
- Develop, manage and maintain relationships with title agents within your designated territory
- Identify, evaluate and manage a pipeline of attractive prospective customers
- Successfully convert prospective customers into new revenue producing customers
- Oversee agent activity, review financials and be responsible for monitoring and documenting agent performance
- Develop and execute sales strategy by leveraging best practices and proven techniques
- Collaborate with internal marketing team to develop / tailor content to support efforts and ensure materials are kept up to date / accurately reflect TRG’s value proposition
- Coordinate and provide training and education to title agents and their customers
- Strive to become a “true partner” by continuing to add value when and where possible
- Ensure a high level of customer satisfaction through timely responses to questions and concerns
- Effectively interface between title agents, sales team and underwriting team
- Visit, in person and electronically, with title agent customers to meet new stakeholders / continue to nurture existing relationships and build wallet share
- Ensure all policies and procedures are followed
- Manage an active schedule, effectively juggling multiple priorities and relationships
- Stay abreast of relevant news and / or events affecting customers and potential customers
- Perform business planning, documentation and reporting as required
- Manage, coach, and support the sales team to ensure goals are met and best practices are followed
Job Qualifications
- A Bachelor’s degree in Business or Finance required; MBA is preferred
- 10 years of experience in the Title Industry required with a minimum of 5 years at management level
- Demonstrated ability to provide thoughtful and effective counsel on business issues
- Strong executive communication and influencing skills and customer service attitude
- Clear results orientation and intense focus on achieving both short- and long-term goals
- Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
- Microsoft Office proficient
Location: This position will cover the states of Texas, Oklahoma, Louisiana, and New Mexico. Travel will be necessary.