Customer Service Clerk / Title Support

Title Guaranty Company of Lewis County is looking for a dynamic, self-motivated person to fill the full-time position of Customer Service Clerk / Title Support.

SPECIFIC ACCOUNTABILITIES

The Customer Service Clerk will report to management regarding the daily tasks needed. The candidate for this positon should possess a detail-oriented mindset and a commitment to providing exceptional customer service. This position requires strong attention to detail, interpersonal and focusing skills. This person should have the ability to multi-task while maintaining an upbeat and professional demeanor and needs to have the skills to thrive in a fast-paced, results-oriented atmosphere. Attention to detail is a must.

CANDIDATE REQUIREMENTS

· Create and edit complex documents to specifications using expert word processing and advanced software knowledge

· Efficiency – Good Work Ethic, Ability to work in a fast-paced environment

· Pay attention to detail

· Good communication skills; verbal and written

· Produce neat and well-presented work

· Ability to prioritize work to balance multiple projects and deadlines.

· Knowledge of computer software and computer skills, including quick typing ability

· Examine documents for completeness, accuracy, or conformance to standards

· Calculate premiums using insurance rates standards

· Maintain records, reports, and/or files

· Copy, Fax, Email send out

· Handle sensitive and/or confidential documents and information

· Review title commitments; comprehend and communicate requirements and other information to clients and other personnel

· File all folder information in electronic Greenfolders program

· Customer Service – Excellent communication and customer service skills, including greeting of customers

· Answer Phones – Assist in receiving incoming calls and ensure questions and needs are directed to appropriate person

· Assist with other tasks as needed, including but not limited to: Policy Clerk/Deliveries/Mapping/Title Examining/Etc.

· Other duties as assigned

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Real estate administrative: 1 year (Preferred)

Ability to Commute:

• Chehalis, WA 98532 (Required)

Ability to Relocate:

• Chehalis, WA 98532: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $22