Front Desk Sales Associate

Position Overview

Our Sales Associates are responsible for generating revenue by creating excitement over goal attainment, enrolling members, and building relationships with potential, new, and existing members. The ideal candidate is passionate about the fitness industry and interested in being part of a dynamic team that continues to positively impact the fitness journey of our members.

Roles & Responsibilities

• Build community ties using company-provided tools/programs (ex. community outreach)
• Create new business internally through member promotions, referrals, and social media production while building relationships that extend to the customers workplace
• Create new business externally through outside promotions (ex. hot spot mini promos and planned), small business partnerships, corporate events strategies
• Reach out to potential members by phone and set appointments for potential new business
• Promote specials to current and future guests
• Complete agreements and manage daily planner/leads with extreme detail orientation
• Successfully attain personal revenue targets in member acquisition, personal training, and retail sales
• Take potential members through club tours and connect the guests to facilities, equipment, services, and amenities
• Understand and explain how TITLE Boxing Club products/services will satisfy potential members’ needs tying to the needs analysis of each individual customer
• Ask questions, build rapport, and earn the right to help the potential member find the path to reach their fitness goals
• Communicate professionally and authentically and find what holds the highest value to the potential member on a personal level
• Document all calls, texts, emails and in person conversations in CRM with high attention to detail

Experience

• Prior experience in retail sales or customer service is preferred but not required; enthusiasm and a positive attitude are essential!
• Supervising experience is a plus, especially in leading small teams or managing daily store operations.
• Familiarity with POS systems, CRMs, cash register operations, retail math, and cash handling procedures is highly desirable.
• Bilingual skills are a valuable asset for communicating effectively with diverse customer bases.
• Strong communication skills combined with experience making phone calls for appointment setting and sales calls.
• Knowledge of retail store product knowledge, merchandising techniques, and the ability to perform basic math are important for success in this role.

Pay: $15.50 - $20.00 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $16 - $20