What are the responsibilities and job description for the Office Administrator position at Titan Title & Closing LLC?
TITAN TITLE & CLOSING LLC
Titan Title and Closing is a full-service title and real estate settlement provider that operates in Oklahoma and Texas.
At Titan Title and Closing, the client is always our first priority. Our goal is to make the closing process a smooth one. It should be as easy as possible for all parties involved.
Our experienced staff has handled thousands of closings. If you’re buying, selling, or refinancing, we can help. Whether it’s a residential home, investment property, commercial building, or vacant land, our staff has you covered. We will ensure the closing process is handled properly and in a professional manner.
Summary/Objective: We are seeking a friendly, organized and detail-oriented Office Administrator to join our Owasso office. As the first point of contact for clients, visitors, real estate agents, lenders and attorneys, you will play a vital role in ensuring smooth office operations and excellent customer service.
Essential Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Greet and assist clients, visitors, and vendors in a professional and welcoming manner.
- Answer and route incoming phone calls; take accurate messages as needed.
- Manage front desk operations, including handling mail, packages and courier services.
- Prepare closing rooms with necessary supplies and keep organized and clean.
- Monitor office supplies and place orders as needed.
- Assist in performing post closing activities such as scans, filing, and mailing out documents.
- Support overall office efficiency by assisting with special projects or administrative duties.
- Understands, follows, and stays current on all policies and procedures in the Employee Handbook.
- Follows instructions and responds to management direction.
- Performs all essential functions by being physically present at the worksite on a full-time basis.
- Interact with clients, realtors, and other industry professionals in a manner that reflects professionalism and exhibits company core values.
Competencies:
- Highly organized with strong attention to detail.
- Ability to multi-task in fast paced environment.
- Ability to comprehend and write instructions, correspondence and memos with proper punctuation, spelling, and grammar.
- Excellent verbal and interpersonal skills over the phone and in face-to-face interactions.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
- Ability to deliver excellent customer service to internal and external customers.
- Ability to consistently meet deadlines, demonstrate strong follow-through and to follow all regulatory and company procedures.
- Ability to perform basic mathematical calculations.
- Ability to effectively utilize title processing and basic computer software.
Salary and Benefits:
- Salary commensurate with experience
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
Preferred Education and Experience:
- High School diploma or GED (Required)
- Customer Service: 1 year (Preferred)
- Knowledge of title and escrow procedures, regulatory guidelines, legal documents, and real property law a plus.
- Knowledge and experience using Microsoft Office
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $35,000