What are the responsibilities and job description for the Call Center Specialist position at Titan Placement Group?
Call Center Specialist – Dental Implant Sales
Jacksonville, Florida
We’re hiring a Call Center Specialist who wants competitive hourly pay, performance-based earning potential, and a consistent weekday schedule while helping patients take the first step toward life-changing dental treatment.
You’ll step into an in-person, sales-focused role with a growing dental implant center specializing in full-arch implant-supported dentures. You’ll connect with prospective patients, convert incoming inquiries into scheduled consultations, and work alongside a supportive sales and marketing team to drive growth and improve the patient experience.
Why this role is compelling
• Monday through Friday schedule during standard business hours
• No routine weekend hours
• In-person position with a collaborative, growth-focused team
• Respond to inbound leads from phone calls, websites, and social media
• Convert patient inquiries into scheduled dental consultations
• Established sales processes with training and mentorship
• Track lead response times, appointment scheduling rates, and conversions
• Opportunity to improve sales scripts, workflows, and lead generation strategies
• Performance-based bonus opportunities
• Professional growth in an expanding dental implant practice
What makes you a great fit
• You have at least 2 years of sales or lead conversion experience
• You’re confident communicating with prospective patients over the phone
• You enjoy turning inquiries into scheduled appointments
• You’re motivated by sales goals, measurable results, and performance incentives
• You’re comfortable using CRM systems, call tracking tools, and spreadsheets
• You have strong communication, organizational, and follow-up skills
• Experience in dental, medical, aesthetics, or elective-services sales is a plus
• Bilingual skills are preferred but not required
Compensation & Benefits
• Hourly pay: $23–$25, based on experience
• Annual equivalent: $47,840–$52,000 based on a 40-hour workweek
• Performance-based bonus opportunities
• Medical, dental & vision insurance for full-time employees
• 401(k) retirement plan with 5% employer match
• One week of PTO during the first year
• Paid holidays
• On-the-job training and professional development opportunities
If you want a Call Center Specialist role where you can enjoy a predictable schedule, earn performance-based bonuses, and help patients take the next step toward restoring their smiles, this is worth a conversation.
Apply now or send your resume to kayla@titanplacement.com.
Or call (941) 269-1000 if you have any questions.
Salary : $47,840 - $52,000