What are the responsibilities and job description for the Service Advisor position at Titan Machinery?
Overview:
Titan Machinery needs to add a Service Department team member! As a Service Advisor, you will be a valued member of Team Titan by:
This position is a great fit for your career if you::
- Taking Care of Our Customers: Professionally handle customer inquiries and communications such as repair estimates, proper maintenance schedules and warranty inspections.
- Being an Expert: Understand financial drivers of the service department and assist the Service Manager/Team with various technical systems, tracking logs and adherence to company policy and procedures.
- Showing Commitment to Excellence: Complete all administrative work associated with the service department, including work order and warranty claim administration. Support the Service Manager in scheduling adequate work flow for the department.
- Being Safe: Show a focus on always keeping yourself and your team members safe.
This position is a great fit for your career if you:
- Have 2 years of related work and/or related military experience
- Can use computer programs as needed to complete your work.
- Have great attention to detail, and enjoy working with numbers and reports
- Enjoy ‘tying up loose ends’ and connecting with multiple people to help bring a project to the finish line
- Love to learn and stay up-to-date on product training
Titan Machinery provides you with:
- Competitive Wages, Health, Vision, and Dental Benefits
- Eligible for performance-based incentives
- HSA (Health Savings Account)— $1500 tax-free each year, paid to your account by Titan Machinery.
- 401(k) with company matching on your FIRST DAY of employment
- (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
- 7 Paid Holidays
- Company Paid Long-Term Disability Insurance
- Company Paid Life Insurance
- FSA (Flexible Spending Account) for eligible health and dependent care costs
- Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, Verizon Wireless, and Profile by Sanford
- Company Paid Employee Assistance Program (free Counseling, Legal Advice, and more)
- Company Paid Funeral Leave
- Ongoing Professional Training Opportunities
- Tuition Assistance for educational/professional growth
- Paid Company #TeamTitan Volunteer Activities in your Community
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.
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