What are the responsibilities and job description for the Service Advisor position at Ken Garff Automotive Group?
Greeley Ford a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor (Service Writer) that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.
As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Here’s why you’ll want to work here:
We are an Equal Opportunity Employer
(( We Hear You ))
As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Here’s why you’ll want to work here:
- Paid training and real career growth
- Industry leading schedule - closed on Sundays
- Competitive compensation package - commission-based role based on performance, expected starting pay range $3,500-$5,000/month
- Great people with a great culture
- Paid Time Off and 401k with Company match
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
- Year-end bonus program for all employees (Garff Giveback)
- Employee discounts on Vehicle Purchase, Parts, Service and More!
- Greet all customers promptly and professionally
- Determine customer’s primary concern and then review additional maintenance needs when appropriate
- Offer a no cost vehicle condition inspection to every customer
- Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind
- Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
- Handle all customer complaints immediately and resolve to the customer’s satisfaction
- Establish and maintain great customer relationships that encourage repeat and referral business
- Work as a team player and uphold the company’s standards of professionalism and integrity
- Other duties as assigned
- 2 years of experience in account management, customer service, or retail sales
- Previous automotive service department or dealership experience highly desired
- Must be energetic, enthusiastic and team oriented
- Must be skilled at listening, problem solving and communication
- Must be 18 years or older and be authorized to work in the U.S
- High School Diploma or equivalent
- A valid in-state driver's license and a good driving record, per company standards
We are an Equal Opportunity Employer
(( We Hear You ))
Salary : $3,500 - $5,000
