What are the responsibilities and job description for the Housekeeping Supervisor position at Titan Asset Management?
- The Housekeeping Supervisor coordinates room attendants, housemen, public space cleaners, and supervisors. They manage day-to-day housekeeping operations, ensuring high-quality standards and prompt responses to requests.
- Responsibilities:
- Maintain high housekeeping standards in guest rooms, linens, uniforms, lost and found, laundry, and public spaces.
- Train and supervise new employees on cleaning procedures and safety protocols.
- Inspect work for compliance with standards and document as required.
- Assist the Executive Housekeeper with department morale and biannual QA Audit.
- Coordinate with outside vendors for pest control, laundry, and other services.
- Plan daily employee work sheets and assist with cleaning duties as needed.
- Resolve complaints about service and equipment promptly.
- Ensure efficient communication with other departments for timely service delivery.
- Check and maintain equipment.
- Evaluate employee performance and recommend personnel actions.
- Monitor daily workload and staffing levels within budget.
- Advise desk clerks of rooms ready for occupancy.
- Assist with administrative functions.
Qualifications:
- Working knowledge of English.
- Professional appearance and demeanor.
- Customer service skills.
- Basic computer and math skills.
- Minimum 2 years of supervisory housekeeping experience and 2 years of line-level experience.
- Additional Requirements:
- Physically capable of performing housekeeping tasks.
- Lift up to 25 pounds frequently and up to 50 pounds occasionally.
- Specific vision abilities required.
- May be exposed to humid conditions, contaminants, disease, infections, and chemicals.
- Quiet work environment.
Requires 40 hours per week, varying days from Monday to Sunday.
Salary : $13 - $18