What are the responsibilities and job description for the Employee Services Assistant position at Titan America?
Overview
About Titan America
Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.
Responsibilities
Qualifications
- Intermediate to advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP functions, data analysis, reporting, and spreadsheet reconciliation
- Excellent written and verbal communication skills
- Strong customer service skills supporting employees and managers
- Ability to work both independently and collaboratively across departments
- Experience with reviewing, tracking, and resolving system or case management issues
- Understanding of SOX compliance procedures and data security practices
- Ability to handle and maintain confidentiality of sensitive employee and payroll information
- Strong organizational skills with the ability to manage multiple tasks and meet reporting deadlines
- Experience administering employee leave programs, including FMLA and Short-Term Disability
- Experience with HRIS and payroll systems, preferably UKG
- Experience with case tracking and system management processes (e.g., UKG case management)
Why Join Titan America?
At Titan America, you will join a global leader with more than a century of success, innovation, and sustainability. This role provides the opportunity to shape the future of commercial and infrastructure markets, while working with high-performing teams across the United States and internationally.
We are proud to offer a competitive compensation package, including:
- Market-leading base salary
- Annual performance-based bonus
- Comprehensive benefits (medical, dental, vision, 401(k), paid time off, and more)
Our culture is built on safety, integrity, accountability, and sustainability. We invest in our people, providing opportunities for professional growth, development, and long-term career success.