What are the responsibilities and job description for the Plumbing Service Technician position at Timo's?
We seek an experienced and reliable Plumbing Service Technician to join our team. The ideal candidate will have at least 5 to 7 years of experience installing, repairing, and maintaining plumbing systems in residential settings. If you have a strong work ethic, a friendly attitude, and the ability to perform installations in a professional and thorough manner, we'd love to hear from you.
Key Responsibilities:
- Plumbing: Diagnose and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties. Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring). Attend training meetings and continue professional development.
- Troubleshoot and resolve issues: Work with the lead installer to complete projects from start to finish, paying close attention to details. Educate customers on the use of the new systems.
- Customer interaction: Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system. Present resources for financing and various ways to enhance customer experience with our company.
- Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
- Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
Qualifications:
- Education: High school diploma or GED.
- Experience: Minimum of 5 years' experience as a Plumbing Service Technician or similar role.
- Licenses: Valid driver's license. Valid plumbing license or certification as required by state regulations.
- Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
- Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. Regularly lift and/or move objects 10-75lbs. Frequently ascend/descend ladder and maintain balance.
Benefits:
- Hourly pay commission
- Company vehicle and gas card.
- Health insurance: Comprehensive medical, dental, and vision coverage.
- Retirement plan: 401(k) with partial company match.
- Paid time off: Generous vacation, holidays, and sick leave.
- Training and development: Ongoing opportunities for professional growth and advancement.
- Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
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About Timo's:
Timo's Air Conditioning and Heating offers premium HVAC service to the Palm Springs and Palm Desert areas. Built on professionalism, innovation and old school values, our team considers you part of our family. Our clients love our service and friendliness and as a result, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
With a growing number of employees, and a reputation for quality and service that cannot be matched. Our goal from the start has always been to provide homeowners with service that is beyond their expectations. We value our team here at Timo's, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
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