What are the responsibilities and job description for the Steward Supervisor position at Time Out?
Title: Steward Supervisor
Location: USQ
Reporting to: TOM Management
About The Role
The Steward Supervisor is responsible for maintaining cleanliness, organization, and safety across the food hall while supporting the stewarding team on shift. This hourly role ensures all shared spaces are clean, stocked, and operating efficiently to support both guests and vendors.
Key Responsibilities
Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
About Time Out Group
Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across over 350 cities in over 50 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in eleven cities including Lisbon, New York and Dubai, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK).
Time Out Media’s multiple digital and physical channels span websites, mobile, social media, videos and Live Events. Across these channels, Time Out distributes its
high-quality content – curated and created by a global team of local experts around the best food, culture, art, music, theatre, travel and entertainment in over 350 cities and over 50 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust.
Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently twelve Markets in cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions.
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with the best colleagues from all over the world. It’s our expertise, authenticity and collaboration that make us successful and a unique team.
Location: USQ
Reporting to: TOM Management
About The Role
The Steward Supervisor is responsible for maintaining cleanliness, organization, and safety across the food hall while supporting the stewarding team on shift. This hourly role ensures all shared spaces are clean, stocked, and operating efficiently to support both guests and vendors.
Key Responsibilities
- Supervise stewarding team and support daily operations on shif.
- Maintain cleanliness of all market areas, restrooms, dish rooms, and hallways.
- Assist with timing and coordinating team breaks to ensure proper coverage
- Assist with training new hires and report their progress to management
- Support receiving and putting away deliveries in an organized and safe manner
- Ensure proper waste removal
- Monitor cleaning schedules and respond quickly to spills or hazards
- Ensure cleaning supplies are stocked and used safely
- Ensure all kitchens are stocked with the necessary supplies for service
- Assist with inventory of cleaning supplies and dishware
- Conduct regular walkthroughs and report any maintenance, safety, or operational issues
- Ensure strict adherence to all health, safety, and sanitation regulations
- Escalate any issues that arise to the Manager on Duty in a timely manner
- Experience in stewarding or facilities in a high-volume environment
- Strong organization and leadership skills
- Knowledge of sanitation and safety standards
- Flexible availability, including nights and weekends
- Fluent in English and Spanish
Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
- Be commercially astute
- Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
- Think globally
- Have excellent communication and relationship building skills
- Have a high sense of ownership, urgency and drive
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
About Time Out Group
Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across over 350 cities in over 50 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in eleven cities including Lisbon, New York and Dubai, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK).
Time Out Media’s multiple digital and physical channels span websites, mobile, social media, videos and Live Events. Across these channels, Time Out distributes its
high-quality content – curated and created by a global team of local experts around the best food, culture, art, music, theatre, travel and entertainment in over 350 cities and over 50 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust.
Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently twelve Markets in cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions.
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with the best colleagues from all over the world. It’s our expertise, authenticity and collaboration that make us successful and a unique team.