Job Summary

The Leasing Professional is responsible for the complete leasing and marketing cycle of multi-family residential properties, driving occupancy through effective sales techniques and outstanding customer service. This position plays a crucial role in maintaining high occupancy rates while ensuring excellent resident satisfaction.

Duties and Responsibilities

Sales and Marketing

• Generate and nurture leads through multiple channels including social media, networking, phone calls, and online/print advertising
• Conduct engaging property tours that showcase our communities' features and benefits
• Meet or exceed monthly leasing targets and occupancy goals
• Maintain detailed records of all prospective interactions in property management software
• Participate in outreach marketing activities, including hosting open houses and distributing promotional materials
• Make regular calls to businesses, associations, and organizations to promote vacancies

Property Knowledge and Presentation

• Maintain comprehensive knowledge of:
  1. All property features and available units
  2. Local neighborhood amenities
  3. School districts
  4. Utility services
  5. Competitive rent information
  6. Current promotions
• Inspect model units and available apartments before showing
• Contribute to the property's curb appeal and cleanliness
• Assist with property signage and marketing displays

Leasing Process Management

• Manage the complete leasing cycle from first contact to move-in
• Screen and qualify prospects according to established criteria
• Prepare lease documentation and related paperwork with accuracy
• Ensure compliance with Fair Housing requirements and regulations
• Coordinate move-in preparation and new resident orientation
• Maintain detailed and timely records in Yardi
• Follow up with prospects who do not initially lease to attempt to close the sale or refer to sister properties

Professional Development and Administration

• Update job knowledge through educational opportunities
• Maintain professional networks and industry connections
• Participate in property events and community-building activities
• Identify and suggest process improvements
•  Management may assign additional duties

Qualifications

Required

• Minimum two years of leasing or sales experience
• Effective communication and people skills
• Proficiency in Microsoft Office (Word and Excel)
• Experience with property management software
• Ability to work a flexible schedule
• Professional appearance and positive attitude
• Valid driver's license and reliable transportation
• Initiative-taking with strong initiative
• Performs well under pressure
• Excellence in team collaboration
• Proven record of meeting/exceeding sales goals
• Strong work ethic and attention to detail
• Commitment to continuous improvement
• Skilled at building resident relationships

Preferred

• Local market knowledge
• Working knowledge of HUD programs
• Experience with Yardi Property Management software
• Background in multi-family property management
• Fair Housing Certification (we will also train)
• Bilingual (English/Spanish) is preferred for effective team and resident communication.

 Performance Expectations

• Maintain maximum occupancy based on established goals
• Accurate and timely documentation
• Professional representation of the company
• Positive relationships with co-workers, residents, contractors, and vendors
• Consistent achievement of leasing targets/KPIs

 Salary $50-55K