TEMP-TO-HIRE Customer Service/Property Claims Rep (On-Site)

Looking to help others? Want to be a part of a team-based company?

Timber Warriors is based in Lake St. Louis, MO. We work with major insurance carriers and certified tree service providers to coordinate emergency tree removals following storms and natural disasters. This role is perfect for someone who thrives in high-energy environments and wants to play a key role in helping people recover after storm events.

Timber Warriors is seeking several reliable and detail-driven Property Claims Technician for TEMP TO HIRE positions.Some overtime and weekends may be required during peak seasons or peak volume.

What You’ll Do:

• Review and verify incoming claim information for accuracy, best practices, and completeness.
• Communicate with insurance adjusters, policyholders, and service vendors to determine claim eligibility and scope of work.
• Analyze damage reports, photos, and descriptions to clarify job details.
• Ensure that all claims are processed in accordance with Timber Warriors’ internal protocols, standard operating procedures, as well as insurance industry standards.
• Compile and maintain accurate records in our proprietary claims management system.
• Support surge operations during storm events, which may require flexible hours or after-hours support.

What You Bring:

• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and comfort with learning new software
• Ability to stay calm and focused during high-volume periods

Bonus Skills (Not Required):

• Experience with tree-related or storm damage claims
• Familiarity with Xactimate or similar estimating tools
• Contractor/vendor coordination experience

What We Offer:

• Competitive hourly pay
• Supportive, team-oriented work environment
• Opportunity to gain hands-on experience in the insurance and disaster recovery industry

Note: This is a temporary position. Some evenings and weekends will be required during active storm events. Some overtime and weekends may be required during peak seasons.

Apply today to be part of a fast-paced, mission-driven team that helps communities when they need it most.

EEOC Policy

It is the policy of Timber Warriors LLC, not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran, or any other protected status.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of inbound customer service experience do you have?

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Lake Saint Louis, MO 63367 (Required)

Work Location: In person

Salary : $18