Demo

Tasting Room Attendant

Timber Hill Winery
Madison, WI Full Time
POSTED ON 7/18/2026
AVAILABLE BEFORE 9/17/2026

Overview

Join our vibrant team as a Tasting Room Attendant, where your passion for wine, exceptional customer service skills, and love for the food and beverage industry will shine. In this dynamic role, you will create memorable experiences for guests by guiding them through tastings, sharing your wine knowledge, and providing personalized service in a lively, welcoming environment. Your enthusiasm and expertise will help showcase our diverse wine selection while fostering a fun and engaging atmosphere that encourages guests to explore and enjoy our offerings. This paid position offers an exciting opportunity to develop your skills in hospitality, sales, and wine service while contributing to a thriving tasting room experience.

Responsibilities

  • Greet guests warmly upon arrival and provide engaging, informative wine tastings tailored to their preferences
  • Educate guests about different wines, including varietals, regions, tasting notes, and food pairings
  • Manage POS systems to process sales accurately and efficiently
  • Upsell wines and related products to enhance guest experience and increase sales opportunities
  • Maintain cleanliness and organization of the tasting room, including glassware, tasting stations, and display area
  • Support team leadership by collaborating with colleagues to deliver seamless service in a fast-paced environment

Skills

  • Proven experience in customer service within the food and beverage or restaurant industry
  • Strong sales skills with a focus on upselling and enhancing guest satisfaction
  • Background in culinary or food handling experience is a plus for understanding food presentation and safety standards
  • Excellent communication skills to educate guests confidently about wines and answer their questions clearly
  • Ability to work effectively as part of a team in a hospitality setting that values professionalism, attention to detail, and guest engagement

This role is perfect for individuals passionate about wine, eager to share their knowledge with others, and dedicated to creating memorable experiences. We value energetic team players who thrive in lively environments where every guest interaction counts. Join us to grow your expertise in the food and beverage industry while enjoying the rewarding atmosphere of our tasting room!

Pay: From $10.00 per hour

Benefits:

  • Employee discount

Work Location: In person

Salary : $10

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