Donor Relations Manager

Reporting Relationship: This position will report to the Director of Engagement

Job brief: We are looking for a detailed, organized, humble yet results-driven professional who has experience in major gifts fundraising to advance a ministry intent on impacting some of the world’s most vulnerable people. The ideal candidate will be filled up by strategically cultivating, soliciting, and stewarding a portfolio of approximately 150 mid-level donors to fuel life-changing impact. This role requires both relational intelligence and revenue accountability. The successful candidate will develop personalized engagement strategies that move donors from interest to investment, aligning their generosity with urgent needs and securing commitments that accelerate mission outcomes.

Responsibilities

• Connect giving family to the impact they are making through their gifts
• Manage all aspects of the donor portfolio, from identification and cultivation to solicitation and stewardship
• Conduct regular giving family meetings and calls to deepen connections, clarify philanthropic goals, present compelling opportunities, and confidently secure financial commitments
• Prepare persuasive, impact-driven proposals and presentations that inspire decisive generosity
• Proactively move qualified prospects through the pipeline with intentional follow-up and clear next steps.
• Research current and prospective donors using wealth screening and other avenues to better inform conversations during the cultivation process
• Draft and send donor acknowledgments, both written and digitally, to ensure that donors are promptly thanked for their support
• Develop a year-round communication and solicitation strategy to increase retention and upgrade giving
• Respond in a timely manner to incoming donor inquiries
• Build rapport and trust and maintain relationships with staff, business and community leaders, philanthropic individuals, and families across the nation to expand the mission reach and funding
• Promote hand-off of high capacity giving family members to the Director of Engagement as needed
• Maintain accurate donor records and complete actions in CRM regularly
• Support performance metrics and accountability measures to drive the achievement of strategic objectives and revenue targets
• Work collaboratively with other departments as needed to develop targeted engagement opportunities
• Support the Events team with planning and execution of donor related events, including but not limited to our Gala & Golf Classic
• Perform other related duties as assigned
  
  

Requirements

• 4-6 years of experience cultivating and soliciting, and closing 6-figure gifts from individual/foundations
• Comprehensive understanding of fundraising principles and practices, including moves management, pipeline strategy, and revenue forecasting
• Experience in proposal development & campaign execution
• Ability to confidently manage and prioritize a portfolio of 150 donors
• Experience in CRM & database management, such as Raisers Edge, Hubspot, and/or Virtuous
• Exercise considerable independence and judgment with a high level of confidentiality
• Outstanding verbal, written communication and relational skills
• A humble, mission-driven posture combined with the persistence and courage required to ask boldly on behalf of those we serve
  
  

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