What are the responsibilities and job description for the Counter Staff position at Tim Hortons?
Job Overview
Join our dynamic team as a Counter Staff member, where your enthusiasm and dedication will create a welcoming environment for our customers. In this lively role, you’ll be the friendly face behind the counter, providing exceptional food service and ensuring every guest has a memorable experience. Your multitasking skills and passion for the food industry will shine as you handle food preparation, sales transactions, and customer interactions with energy and professionalism. This paid position offers an exciting opportunity to develop your skills in a fast-paced, vibrant setting while contributing to a positive community atmosphere.
Responsibilities
- Greet customers warmly and assist them with menu selections, inquiries, and special requests to enhance their dining experience
- Prepare food items efficiently while maintaining high standards of quality, cleanliness, and food safety
- Operate POS systems such as Aloha POS and Micros POS accurately for order processing and cash handling
- Upsell menu items and promote daily specials to increase sales and customer satisfaction
- Manage food handling responsibilities including sanitation, proper storage, and adhering to health regulations
- Maintain cleanliness of the counter area, dining space, and kitchen stations through bussing and sanitation practices
- Handle cash transactions with accuracy, perform basic math calculations for change, and record sales diligently
Experience
- Previous experience in food service or quick service & fast food restaurant environments is preferred but not required; training will be provided
- Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
- Strong customer service skills with a friendly attitude and excellent communication abilities
- Ability to manage time effectively in a fast-paced setting while multitasking between food prep, sales, and customer interactions
- Basic math skills for cash handling, retail math understanding, and accurate transaction processing
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Experience in retail or grocery store environments involving serving or cashiering roles is a plus
This role is perfect for motivated individuals eager to grow within the food industry. We value energetic team players who are committed to delivering outstanding service while maintaining a clean, safe, and efficient workspace. Join us today to be part of an engaging environment where your enthusiasm makes a difference!
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $13 - $15