Medical Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, appointment scheduling, insurance verification, and electronic health records (EHR) management will help facilitate efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while honing your skills in medical billing, coding, and office management within a fast-paced healthcare environment.

Responsibilities

• Greet patients warmly and manage check-in/check-out processes with professionalism and efficiency.
• Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
• Verify insurance coverage, process insurance claims, and perform collections related to patient accounts.
• Maintain and update patient records ensuring compliance with HIPAA regulations and clinical confidentiality policies.
• Review documentation for accuracy, including CPT coding, ICD-9/10 codes, and care plans to support billing and clinical documentation.
• Manage multi-line phone systems with excellent phone etiquette to handle inquiries, appointment rescheduling, and follow-up calls.
• Assist with filing, data entry, and managing electronic health records (EHR) using systems like eClinicalWorks or Dentrix.
• Support clinical staff by coordinating patient intake, preparing medical records for visits, and assisting with office management tasks.
• Ensure smooth clinic operations by managing office supplies, maintaining filing systems such as Eaglesoft or Dentrix, and supporting front desk activities.

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience preferred.
• Strong knowledge of medical terminology, health insurance procedures, and medical billing/coding including ICD-10/CPT coding standards.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft or Dentrix is highly desirable.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing (10 key typing).
• Ability to handle sensitive information with discretion while adhering to HIPAA guidelines.
• Exceptional customer service skills combined with professional phone etiquette and strong communication abilities.
• Bilingual capabilities are a plus to serve diverse patient populations effectively.
• Prior office management or clerical experience in a healthcare setting is advantageous.
• Knowledge of health information management practices related to medical records and insurance verification processes.

Join us to make a meaningful difference in patient care while advancing your career in a supportive and energetic environment!

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $18 - $25