What are the responsibilities and job description for the TikTok Shop - Experienced Project Manager, Fulfillment Center position at TikTok?
Responsibilities
About the team
We are seeking a project manager to lead end-to-end new warehouse construction projects in the U.S., with deep expertise in safety compliance, permitting, licensing, and OSHA standards. This role requires cross-time-zone availability (e.g., Asia-Pacific and Europe), and strong stakeholder coordination skills to drive cross-functional teams toward on-time project delivery. The position may evolve to lead a team based on business needs.
Key Responsibilities
New Warehouse Construction Management
- Lead site selection, design, construction, and handover, managing budget, schedule, and quality.
- Coordinate with landlords, general contractors, design firms, and inspectors to ensure compliance with building codes.
Licensing & Permitting
- Drive all government permit applications (building, occupancy, environmental, etc.).
- Interface with municipal, fire, environmental, and other regulatory agencies to ensure legal compliance pre- and post-construction.
Safety & OSHA Compliance
- Develop and enforce site-specific safety plans in full compliance with OSHA standards.
- Conduct safety training, regular inspections, incident investigations, and corrective actions to foster a zero-incident culture.
Team & Cross-Functional Coordination
- In the future, build and lead a project team (engineers, safety officers, external consultants) as business needs grow.
- Drive internal departments (Supply Chain, Legal, Finance, Operations, IT) to deliver against project milestones.
- Coordinate across time zones (e.g., Asia, Europe) to align U.S. site activities with global stakeholders.
Timeline & Results Management
- Develop detailed project plans (WBS, critical path, resource calendars) and track progress rigorously.
- Proactively identify risks (permitting delays, safety violations, supply chain disruptions) and implement mitigation plans.
Communication & Reporting
- Provide regular status updates, risk assessments, and decision points to leadership.
Qualifications
Minimum Qualification(s):
- Bachelor’s degree in Construction Management, Civil Engineering, Safety Engineering, Supply Chain, or related field.
- 5 years of project management experience, including at least 3 years managing new warehouse / industrial construction projects in the U.S.
- Proven track record of end-to-end warehouse construction with all required licenses/permits obtained.
- Expert knowledge of U.S. warehouse permitting processes (building, fire, environmental, etc.).
- Proficiency with project management tools (MS Project, Smartsheet, Jira, etc.).
- Ability to work across time zones (e.g., regular calls with Asia/Europe teams).
- Strong driver mindset – ability to influence peer departments without formal authority to meet deadlines, excellent stakeholder management (government officials, contractors, internal executives) and detail-oriented with big-picture perspective.
Preferred Qualification(s):
- PMP or PgMP certification.
- Experience with automated warehouses (AGVs, AS/RS).
- Familiarity with LEED or sustainable building standards.
- Prior experience building and leading a project team (recruiting, training, performance management).
- Deep working knowledge of OSHA standards; OSHA 30-hour or safety certifications (CSP, CHST) strongly preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
About the team
We are seeking a project manager to lead end-to-end new warehouse construction projects in the U.S., with deep expertise in safety compliance, permitting, licensing, and OSHA standards. This role requires cross-time-zone availability (e.g., Asia-Pacific and Europe), and strong stakeholder coordination skills to drive cross-functional teams toward on-time project delivery. The position may evolve to lead a team based on business needs.
Key Responsibilities
New Warehouse Construction Management
- Lead site selection, design, construction, and handover, managing budget, schedule, and quality.
- Coordinate with landlords, general contractors, design firms, and inspectors to ensure compliance with building codes.
Licensing & Permitting
- Drive all government permit applications (building, occupancy, environmental, etc.).
- Interface with municipal, fire, environmental, and other regulatory agencies to ensure legal compliance pre- and post-construction.
Safety & OSHA Compliance
- Develop and enforce site-specific safety plans in full compliance with OSHA standards.
- Conduct safety training, regular inspections, incident investigations, and corrective actions to foster a zero-incident culture.
Team & Cross-Functional Coordination
- In the future, build and lead a project team (engineers, safety officers, external consultants) as business needs grow.
- Drive internal departments (Supply Chain, Legal, Finance, Operations, IT) to deliver against project milestones.
- Coordinate across time zones (e.g., Asia, Europe) to align U.S. site activities with global stakeholders.
Timeline & Results Management
- Develop detailed project plans (WBS, critical path, resource calendars) and track progress rigorously.
- Proactively identify risks (permitting delays, safety violations, supply chain disruptions) and implement mitigation plans.
Communication & Reporting
- Provide regular status updates, risk assessments, and decision points to leadership.
Qualifications
Minimum Qualification(s):
- Bachelor’s degree in Construction Management, Civil Engineering, Safety Engineering, Supply Chain, or related field.
- 5 years of project management experience, including at least 3 years managing new warehouse / industrial construction projects in the U.S.
- Proven track record of end-to-end warehouse construction with all required licenses/permits obtained.
- Expert knowledge of U.S. warehouse permitting processes (building, fire, environmental, etc.).
- Proficiency with project management tools (MS Project, Smartsheet, Jira, etc.).
- Ability to work across time zones (e.g., regular calls with Asia/Europe teams).
- Strong driver mindset – ability to influence peer departments without formal authority to meet deadlines, excellent stakeholder management (government officials, contractors, internal executives) and detail-oriented with big-picture perspective.
Preferred Qualification(s):
- PMP or PgMP certification.
- Experience with automated warehouses (AGVs, AS/RS).
- Familiarity with LEED or sustainable building standards.
- Prior experience building and leading a project team (recruiting, training, performance management).
- Deep working knowledge of OSHA standards; OSHA 30-hour or safety certifications (CSP, CHST) strongly preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.