What are the responsibilities and job description for the Localization Project Manager, LMC GBM position at TikTok?
Responsibilities
About The Team
Our Language Management Center (LMC) team within Global Business Marketing (GBM) offers an array of translation and localization services to all TikTok functional teams included in Global Business Solutions. Our teams’ working scope includes written content that will appear on the TikTok For Business official website, external communication materials, sponsorship plans, marketing solutions, training materials, and articles posted on our knowledge center.
We are currently looking for a Localization Project Manager to join our team. The applicant should have a proven record of executing complex projects and managing a wide variety of assignments while adhering to the highest standards of quality and integrity.
Responsibilities
- Manage each step of the localization process: initiating, executing, and closing projects
- Communicate effectively and proactively with stakeholders—especially stakeholders from the North America markets—to ensure effective cross-team collaboration
- Coordinate with internal requestors and external LSPs to guarantee on-time, high-quality delivery of written content
- Analyze source files to identify potential challenges and establish preventative measures
- Keep a running record of financial data for each project to ensure expenditure does not exceed the budget
- Organize training sessions for LSPs to review feedback and troubleshoot all project-related issues
- Propose suggestions to the team for process improvement and tool and system optimization
Qualifications
Minimum Qualifications
- Bachelor's Degree or equivalent practical experience is required
- Minimum 4 years of localization project management experience
- Exceptional verbal and written communication skills in English
- Proven track record of managing language localization projects and previous experience collaborating with LSPs in the North America
- Detail-oriented, quality-focused with the ability to manage multiple tasks effectively
- Excellent organizational, time management, and communication skills
Preferred Qualifications
- Familiarity with computer-aided translation platform or tools such as SDL Studio,XTM Cloud, or WorldServer
- Cross-functional collaboration experience working with stakeholders from product, marketing, or technology teams is a plus
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $92340 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About The Team
Our Language Management Center (LMC) team within Global Business Marketing (GBM) offers an array of translation and localization services to all TikTok functional teams included in Global Business Solutions. Our teams’ working scope includes written content that will appear on the TikTok For Business official website, external communication materials, sponsorship plans, marketing solutions, training materials, and articles posted on our knowledge center.
We are currently looking for a Localization Project Manager to join our team. The applicant should have a proven record of executing complex projects and managing a wide variety of assignments while adhering to the highest standards of quality and integrity.
Responsibilities
- Manage each step of the localization process: initiating, executing, and closing projects
- Communicate effectively and proactively with stakeholders—especially stakeholders from the North America markets—to ensure effective cross-team collaboration
- Coordinate with internal requestors and external LSPs to guarantee on-time, high-quality delivery of written content
- Analyze source files to identify potential challenges and establish preventative measures
- Keep a running record of financial data for each project to ensure expenditure does not exceed the budget
- Organize training sessions for LSPs to review feedback and troubleshoot all project-related issues
- Propose suggestions to the team for process improvement and tool and system optimization
Qualifications
Minimum Qualifications
- Bachelor's Degree or equivalent practical experience is required
- Minimum 4 years of localization project management experience
- Exceptional verbal and written communication skills in English
- Proven track record of managing language localization projects and previous experience collaborating with LSPs in the North America
- Detail-oriented, quality-focused with the ability to manage multiple tasks effectively
- Excellent organizational, time management, and communication skills
Preferred Qualifications
- Familiarity with computer-aided translation platform or tools such as SDL Studio,XTM Cloud, or WorldServer
- Cross-functional collaboration experience working with stakeholders from product, marketing, or technology teams is a plus
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $92340 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $92,340 - $159,600